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Summer - Enterprise It Intern

Syniverse Technologies

Summer - Enterprise It Intern

Tampa, FL
Internship
Paid
  • Responsibilities

    Summer 2019- Enterprise IT Intern Florida Office (New Tampa)/en-US/SyniverseCareers/job/Florida-Office-New-Tampa/Summer-2019--Enterprise-IT-Intern_R0003051/apply Additional Information Job description from Job Profile (i.e. the core Job Profile) GENERAL SUMMARY: nbsp; Syniverse is looking for enthusiastic interns to join our organization for the summer season. Syniverse is a global organization that sits at the center of the mobile ecosystem, where it connects 7 billion mobile devices and enables businesses to securely connect, communicate, and transact with their customers to drive growth in the age of digital transformation. We accomplish this by processing billions of transactions every day and settling approximately $15 billion annually for mobile service providers. For 30 years, Syniverse has been simplifying complexity to deliver the promise of mobility a simple, interoperable experience, anytime, anywhere. Our competitive intern program is a robust experience that offers you exposure to the business world through a meaningful work experience. As an intern you will support a critical function of the organization and aid them in driving our current strategy. nbsp;You will be tasked with a project or problem statement to tackle during your time. At the end of your internship journey, you will have the opportunity to present your findings or solutions to your team and various leaders within the organization. You will also have the opportunity to learn more about other areas of the business through various company activities. INTERNSHIP LOGISTICS Location: Tampa, FL Duration: 12 to 15 weeks paid with a possible stipend for housing depending on relocation distance. Hours: 40/hrs a week for the duration of the program GENERAL JOB REQUIREMENTS FOR ALL INTERNSHIPS: * Working toward a Bachelors or Masters degree in one of the following areas: Computer Science, Business Administration, Marketing, Cyber Security, Information Technology, Accounting, or related business/STEM field * Interest in working in the Technology/Telecommunications Industry * Strong organizational skills * Working knowledge of Microsoft Office * Experience working in a team environment * Excellent verbal and written communication * Comfortable in a fast paced, evolving environment * Self-driven Enterprise IT Internship Description Provides basic end-user support for basic technical issues reported in the ticketing system, assessing, troubleshooting and resolving incidents, interfacing with end-users as required (in person and remotely over WebEx). Typical Job Functions (Guided by IT staff) * Provide technical, troubleshooting assistance to employees across the organization * Participate in work teams, contribute to Enterprise IT projects and initiatives. * Assist in analyzing, designing, developing, updating, and maintaining Microsoft SharePoint websites and/or web- based applications * Help develop and/or maintain technical documents, user manuals, self-help processes, etc. * Document and test new software applications * Posts self-help content to the IT web site * Maintain daily log of work performed Desirable Experience or Education * Pursuing a degree in Computer Science or other Information Technology related field * Basic understanding of software/hardware troubleshooting * Comfortable using Microsoft Office products such as Outlook, Word, Excel and PowerPoint. * Experience with a ticketing system * Ability to work effectively with others in a team environment Posted 3 Days AgoFull timeR0003051 Syniverse is the worlds most connected companywe pioneer innovations that take businesses further. Our secure, global network reaches billions of people and devices. Our engagement platform powers the customized experiences of the future. And the millions of secure transactions we drive every minute are revolutionizing how goods and services are exchanged. We have always led companies to reimagine the boundaries of possibility. Today were delivering on opportunities with the power to change the world. www.syniverse.com

  • Industry
    Manufacturing