DESCRIPTION

This position assists in ensuring the efficient management and movement of train and engine crews utilizing the Auto Crew Call system. It assists in coordination of s lodging and transportation for crews with hotels, motels, and taxi companies.

Uses developed specialized skills to complete a wide range of tasks and procedures with a limited degree of supervision. Takes a broad approach to problems. Acts as an informal resource for team members with less experience. Delivers work, which often impacts quality of team output to agreed timescales, service levels or similar metric.

ACCOUNTABILITIES

• Assists in handling all Auto crew Call exceptions.
• Helps manage the Auto crew Call system to support the transportation plan.
• Helps make hotel and motel reservations for crews.
• Coordinates with Works with taxi companies to transport crews between the trains and their lodging facility.
• Responds to a high volume of incoming calls from crew members
• Assists in issuance of bulletins and abolishment notices for train and yard jobs.
• Helps with creation of daily and monthly reports.
• Monitors and regulates crew boards at each location.
• Exemplifies KCS Vision, Values, and Culture in each and every interaction with team, clients, and stakeholders.

IDEAL CANDIDATE QUALIFICATIONS

REQUIRED

• High School diploma or equivalent
• Mininum two (2) years of relevant operations experience, or equivalent combination of education and experience
• Acumen in one or more disciplines of railroad operations

ESSENTIAL FUNCTIONS

• Shift work is an essential function of this job. Employees must have the ability and willingness to support mission critical railroad operations 24 hours per day/7 days per week, working various shifts as assigned. Schedule assignments may include after-hours, weekends and holidays.
• On-call responsibilities are an essential function of this job. Employees must have the ability and willingness to support operations of mission critical systems and/or processes 24 hours per day/7 days per week. On-call assignments may include after-hours, weekends and holidays.
• This position may require minimal travel up to 10% of the time.

WE OFFER:

• Complete health and welfare benefits package
• Competitive salary
• Incentive Bonus plan
• Vacation plan

EEO STATEMENT

We value a culturally diverse workforce and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other legally protected basis, in accordance with applicable law.

COMPANY OVERVIEW

In 1887, Arthur Stilwell constructed a north-south railroad while others were heading east and west, setting the tone for a century-old legacy of outstanding vision; entrepreneurial spirit; resilience in the face of adversity; and, willingness to challenge conventional wisdom. Building on that legacy, our culture is further defined by a new vision for the future and a core set of values - Safety, Customer Focus, Communication, Teamwork, Initiative & Innovation, and Diversity & Civility. We believe that the way we do business is as important as the business we do.

In addition to a culture that allows employees to thrive, we encourage resourcefulness with an award, recognizing employees who see a problem (or opportunity), find a solution, and use whatever authority and resources are available to get a job done well - accomplishing what was previously thought could not be done.

If you want to do work that is creative and strategic, be heard, grow professionally, be valued by your employer, and know that you are making an important contribution to an essential industry, a global supply chain, and the larger economy, Kansas City Southern may be the place for you.

Required Skills Required Experience

Must be able to work with various graphic design and layout software applications commonly used on Mac's and PC's.  A thorough understanding of digital file formats (pdf, tiff, eps) from different operating systems (Mac and PC) is required.  Experience with imposition software (Mac) and Adobe Creative Suite software (PC) is preferred. Advanced color management skills and the ability to work with different digital file formats are required.  Must have the ability to output digital files to various output devices; must have the ability to continue to learn and use new graphics software on an ongoing basis.  Must have an understanding of the offset printing process and how one color affects another.