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Inside Sales Coordinator

Thompson Pipe Group

Inside Sales Coordinator

Rialto, CA
Full Time
Paid
  • Responsibilities

    Job Description

     

    WHO WE ARE

    Thompson Pipe Group is a privately held family business of engineers, contractors, and manufacturers based in Rialto, California. From our humble beginnings, we built a family of products to meet the needs of all kinds of infrastructure. Each generation of products is better than the previous one.

    Thompson Pipe Group is now the largest and most diverse drainage, sanitary, pressure and trench-less pipe provider, with manufacturing locations across the country and serving not just the US but all of North America. Please visit our website at www.thompsonpipegroup.com.

    THOMPSON PIPE GROUP IS NOW LOOKING FOR AN INSIDE SALES COORDINATOR who is experienced, well-organized, and provide the necessary support to the Sales team, acting as a key interface with the team. The successful candidate will become the point of reference for the Sales team and customers alike, by keeping schedules and providing feedback, documentation and information. The goal is to facilitate the Sales team’s activities so as to maximize their performance and the solid and long-lasting development of the Company.

    RESPONSIBILITIES:

    • Assist sales team with quoting projects and tracking project status.
    • Coordinate sales team by administering an ERP system – entering master orders, updating orders/returns for revised orders.
    • Assist sales team with data storing, tracking, and sorting in a customer relationship management (CRM) software application, ACT! Produce CRM reports as needed.
    • Coordinate sales team by gathering required documents for projects.
    • Coordinating delivery / required schedules with Sales, Production, and Dispatch.
    • Handle the submittal processing of all orders with accuracy and timeliness.
    • Answer customer and sales-related telephone calls.
    • Inform clients of unforeseen delays or problems.
    • Responds to complaints from customers and give after-sales support when requested.
    • Assist in the preparation and organizing of promotional material or events as needed.
    • Monitor the team’s progress, identify shortcomings and propose improvements.
    • Communicate relevant information.
    • Additional responsibilities may be assigned to meet the business needs.

    REQUIREMENTS:

    • High school diploma or equivalent.
    • Minimum of 2 years proven experience in customer service, sales or other relevant administrative positions.
    • Strong computer skills (MS Office, CRM, ERP).
    • Excellent verbal and written communication skills.
    • Proficiency in English; bilingual in Spanish a plus.
    • Well-organized and responsible with an aptitude in problem-solving.
    • A team player with high level of dedication.

    WORK HOURS*

    • MONDAY-FRIDAY (HOLIDAYS ARE OFF)
    • 7:00AM-5:00PM( 10 HOUR SHIFT)

    PAY: WEEKLY

    WHAT WE OFFER

    • TOP-TIER MEDICAL, VISION AND DENTAL,
    • LIFE & SUPPLEMENT LIFE BENEFITS
    • COMPANY MATCHED 401K RETIREMENT PLAN
    • PAID HOLIDAYS
    • FUN EVENTS
    • TRAINING & DEVELOPMENT
    • UNLIMITED CASH REFERRAL PROGRAM
    • EMPLOYEE DISCOUNT PROGRAM
    • CAREER OPPORTUNITY!

    APPLY NOW! LIMITED JOB OPPORTUNITIES ARE AVAILABLE

    WE ENCOURAGE YOU TO APPLY- ONLINE ONLY

    OUR LOCATION:3009 N Laurel Avenue Rialto, CA 92377

    *MUST PASS PRE-EMPLOYMENT PHYSICAL AND ALCOHOL/DRUG TESTING

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

    Job Type: Full-time

    Job Type: Full-time

    COVID-19 considerations: We're providing the proper PPE for all employees if needed and are including sanitizing stations throughout the company.

    Company Description

    We’re a privately held family business of engineers, contractors, and manufacturers based in Rialto, California. From our humble beginnings, we built a family of products to meet the needs of all kinds of infrastructure. Each generation of products is better than the previous one. Thompson Pipe Group (TPG) is now the largest and most diverse drainage, sanitary, pressure, and trench-less pipe provider, with manufacturing locations across the country and serving not just the US but all of North America.

  • Industry
    Manufacturing