Job Description

CONSUMER & MARKET INSIGHTS MANAGER – RESEARCH & STRATEGY VERTICAL LEAD

Come join the Tillamook Team where our philosophy is “Dairy Done Right.” As an independent farmer-owned cooperative, we have been guided by good, honest values since 1909. We believe in putting quality over profit, natural over artificial, and that hard work can never be outsmarted. We’re taking a stand for real food, because everyone deserves better.

We invite members of all diverse communities to join our workforce. At Tillamook, we believe that inclusion and diversity are central to our cultural strategy. In order to achieve our growth ambition and compete and win in the marketplace, we believe we make better decisions and build stronger teams when we invite and rely on diverse perspectives, thoughts, backgrounds and cultures into our work and to fuel our innovation and growth. To us this means creating a climate of inclusion where all employees feel valued and a sense of belonging.  We believe this will make us a better consumer brand and employer.

ABOUT YOU:

What does real food mean to you? Is your favorite dish a cheesy casserole? Perhaps a decadent and indulgent ice cream? Either way, your identification with food is important to us. People who fit well here at Tillamook have a commitment to quality in everything they do. Our team members understand our vision, contribute to our mission, thrive on innovative thinking, hard work and good, honest values.

ABOUT US: 

Our team members understand our vision, contribute to our mission, thrive on innovative thinking, hard work and good, honest values. We live by these shared values: We are Good Stewards, We believe in Uncompromising Quality, We work as One Team, We Play to Win, and We Genuinely Care for each other.   

WHAT YOU WILL DO:

The Consumer and Market Insights (CMI) Manager – Research & Strategy Vertical Lead supports the Sales, Brand/Category Management, Marketing, and R&D teams by leading research and translating data from various syndicated and primary research sources into a seamless and compelling narrative to drive business outcomes.  This role leads a Research & Strategy vertical within CMI, including functional leadership responsibilities and people development.  This is an analytical role that requires excellent advanced analytics, presentation, project management, and relationship building skills.  Attention to detail is critical.  This role also requires the ability to manage and prioritize multiple projects simultaneously with timely delivery of assigned tasks.

HERE’S A DAY IN THE LIFE: 

• Lead a Research & Strategy vertical within Consumer and Market Insights
• Develop and lead primary research to support portfolio management, new product innovation, marketing strategy, and retailer partnerships
• Partner with account teams, Customer Development, Category Management, and Marketing to develop retailer-facing presentations that align Customer and Tillamook business priorities
• Manage junior talent with a focus on professional development as insights business partners
• Uplevel analytic prowess across the organization through regular insights share-outs and coaching
• Demonstrate excellent ability to anticipate and hear business questions and develop platforms to efficiently and effectively drive data-informed action through ruthless focus and out-of-the-box thinking
• Demonstrate excellent ability to seamlessly integrate data inputs from disparate primary and secondary data sources into intuitive, accurate, and insight-enabling reporting platforms to drive action in support of business objectives for both internal and external audiences
• Demonstrate continuous elevation of CMI function through advanced analytics and tool development
• Manage research vendor relationships, negotiating rates and deliverables
• Demonstrate excellent problem-solving ability
• Demonstrate excellent ability to manage and prioritize multiple projects simultaneously with timely delivery of assigned tasks
• Demonstrate excellent time management skills with the ability to work independently with little supervision
• Demonstrate advanced skills in Microsoft programs including Outlook, Word, Excel, PowerPoint
• Demonstrate advanced skills in primary and secondary research planning, design, analysis, and presentation
• Outstanding verbal and written communication skills, including listening skills
• Act as a team player and able to interact with staff at all levels of the company, maintaining effective relationships with employees, supervisors, and the general public
• Interest in consumer insights, sales enablement, strategic planning, building processes, team building, and evolving your skillset

KNOWLEDGE, SKILLS, AND ABILITIES:

• Bachelor’s degree required, ideally in cultural anthropology, sociology, psychology, statistics, marketing, or a related field
• 7+ years in market research and/or data science
• Advanced skills in primary and secondary research planning, design, analysis, and presentation
• Experience and passion for leading and developing people and functional capabilities
• Experience delivering presentations to executives, sales, marketing, and/or category/brand teams
• Experience with Nielsen and/or IRI data preferred
• Experience in the food and beverage (CPG) industry a plus
• Valid driver’s license with satisfactory driving record

INDUSTRY LEADING BENEFIT AND REWARD PROGRAMS:

We offer outstanding benefits to our employees. For more information, please visit the careers page: www.tillamook.com/careers.

We are committed to creating a diverse culture and inclusive conditions where all employees are heard, valued and feel a sense of belonging.  We rely on different perspectives, thoughts, backgrounds and cultures to inform our work, to help us be better as a brand and as an employer and to fuel our success.  We are seeking talent from a wide range of diversity, perspectives and backgrounds to join our exceptional organization and help us build our future.     

Tillamook County Creamery Association (TCCA) is a Drug-Free Workplace. EEO/AA