Job Description

Learning Objectives

• Gain an in-depth understanding of company processes and operations.
• Develop skills in quality control and manufacturing.
• Learn effective sales and customer service techniques.
• Understand shipping and logistics procedures.
• Acquire knowledge of inside sales strategies.

Upon successful completion of the training, the trainee will be relocated to an open territory. Candidates must be willing to relocate when a territory position becomes available.

Essential Duties and Responsibilities

• Follow all processes and procedures associated with the Tyler Union Safety Management Program and advise management of any deviations.
• Travel through a territory to develop relationships with distribution customers, municipalities, engineers, water companies, and attend industry trade shows.
• Conduct product presentations.
• Enter customer data and other sales data into the database.
• Identify and resolve customer issues involving products, deliveries, and/or service.
• Work in a team atmosphere to develop a strong company image through personal and business development, industry ads, and other media.
• Learn sales administration by rotating through multiple sales office functions.
• Observe the sales process by assisting sales representatives in acquiring new business.
• Practice and test sales strategies by calling existing and new clients, maintaining and developing relationships with clients.
• Assist customers by providing information such as product or service quotes.
• Provide additional administrative support to sales representatives.
• Make rapid and accurate calculations.
• Record sales and send copies to the sales team.
• Update job knowledge by participating in educational training.
• Assist and support sales managers in executing effective sales strategies.
• Participate in marketing and sales activities and events.
• Learn about company products or services and promote them to customers.
• Identify potential customers and generate leads.
• Assist in the preparation and distribution of sales materials.
• Perform administrative tasks such as updating customer records, processing orders, and tracking sales data.
• Respond to customer inquiries and provide excellent customer service.
• Gather customer feedback and communicate it to the sales team and management.
• Participate in sales meetings and training sessions.
• Work towards meeting and surpassing sales targets set by the organization.

Qualifications

Education and/or Experience

• Bachelor’s degree or equivalent experience.
• Ability to work within a team atmosphere.
• Strong and effective oral, written, and presentation skills.
• Familiarity with basic PC operation and software; knowledge of Microsoft Word, Excel, and PowerPoint preferred; ERP system experience a plus.
• Waterworks industry knowledge and experience a strong plus.
• Ability to handle multiple projects simultaneously.

Skills and Requirements

• Excellent communication skills.
• Strong desire to succeed in sales.
• Ability to learn and apply sales techniques.
• Good organizational and administrative skills.
• Customer-focused mindset.
• Ability to work well in a team and independently

Additional Information

Knowledge, Skills, Abilities, and Work Activities

• Selling or influencing others; communicating with others outside the organization; establishing and maintaining interpersonal relationships; getting information; communicating with supervisors and peers; organizing, planning, and prioritizing work; resolving conflicts and negotiating with others; identifying objects, actions, and events; processing information; thinking creatively; making decisions and solving problems; interacting with computers; updating and using relevant knowledge; developing objectives and strategies; estimating the quantifiable characteristics of products, events, or information; performing administrative activities; analyzing data or information; scheduling work and activities; documenting/recording information; performing work for or working directly with the public; judging the qualities of things, services, or people; and monitoring processes, materials, and surroundings.
• Physical activities that require considerable use of arms and legs and moving the whole body include climbing, lifting up to 50 pounds, balancing, walking, standing, stooping, and handling tools and materials.
• While training in the foundry, must wear common protective or safety equipment, such as safety shoes, glasses, gloves, hearing protection, and hard hats.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA- gender identity or expression, and genetic information) or any other category protected by federal, state or local law.