14-Nov-2018 Auto req ID 89161BR Entity Mack Trucks Position Description Position Summary The intern role provides students with the opportunity to apply academic knowledge and skills in a professional environment and to support/promote the graduate's career goals through contact with professionals in their field of study. The intern experience enables students to participate in professional activities for the Volvo Group by working on important and innovative projects. The internship allows students to integrate knowledge and skills in a manner that is mutually beneficial to the student and Volvo Group. Responsibilities / Main tasks / Targets We are seeking a business or marketing student who is interested in marketing plan commercialization, dealer communication and market research. Intern will work directly with managers of marketing responsible for program creation, pricing analysis, and dealer sales enablement. Main tasks include, but not limited to: * Assist in the commercial development of service contract programs within both the Mack and Volvo Brands. * Manage dealer communications regarding protection plans and premium maintenance. * Assist Channel Marketing Managers in program creation, research, and delivery. * Support customer and dealer service contract initiatives. Essential Skills and Required Experience Skills and Responsibilities * Excellent communication skills, including presentations, emails, webcasts, and over the phone. * Ability to manage multiple projects and work assignments. * Excellent interpersonal skills both in person and by phone, with high professionalism. * Ability to accomplish projects with little supervision. * Customer service ethics and high expectations for quality. * Proficient using the latest versions of Microsoft Word, Excel, PowerPoint, and Access. Minimum Education Requirements * Applicants must be currently enrolled and pursuing a business/ marketing or similar degree at an accredited school and have completed 30 semester hours prior to the start of the intern program. * Applicants must have a cumulative GPA of 3.0 Personal Competencies * Customer Focus * Technical Skills * Peer Relationships * Integrity and Trust * Standing Alone * Action Oriented About Mack Dedicated to quality, reliability and total customer satisfaction, Mack Trucks, Inc., has provided its customers with innovative transportation solutions for more than a century. Today, Mack is one of North Americas largest producers of heavy-duty trucks, and Mack trucks are sold and serviced through an extensive distribution network in more than 45 countries. Mack trucks and diesel engines sold in North America are assembled in the United States. Mack manufacturing locations are certified to the internationally recognized ISO 9001 standard for quality and ISO 14001 standard for environmental management systems. Mack is also a proud sponsor of Share the Road, an American Trucking Associations' public information campaign aimed at enhancing the safety of our nations roadways. Mack Trucks, Inc. is part of the Volvo Group, one of the worlds leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, which employs about 100,000 people, has production facilities in 19 countries and sells its products in more than 190 markets. In 2014, the Volvo Groups sales amounted to about $38.2 billion. The Volvo Group is a publicly-held company headquartered in Gothenburg, Sweden. Volvo shares are listed on Nasdaq Stockholm and are traded OTC in the U.S. Country United States Position Title Intern: Service Contracts Department (Summer 2019) City/Town Greensboro Functional Area Aftermarket About us The Volvo Group is one of the worlds leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta. Founded in 1900, Mack Trucks - recognized around the world as The American Truck You Can Count On to builds durable and reliable, application-driven vehicles that get the job done. An iconic brand, Mack embodies the American spirit: pioneering, hard-working, authentic and ambitious. With Mack Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win. Employment/Assignment Type Internship/Trainee/Co-op Last application date 11-Jan-2019 State / Province North Carolina Top Banner US Disclaimer text Volvo Group North America is an Equal Opportunity Employer E.O.E./M/F/Disability/Veteran We Participate in E-verify