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Dispatcher

Vulcan Materials Company

Dispatcher

Madera, CA
Full Time
Paid
  • Responsibilities

    Dispatcher OVERVIEW OF VULCAN MATERIALS COMPANY Vulcan Materials Company is the nations largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. We run our business with great discipline and integrity. At Vulcan, our people share a competitive drive for excellence, in an environment of trust, teamwork, positive reinforcement, open-mindedness and communication. Ours is a culture of mutual respect, integrity and committed spirit. Opportunity, community and unity is our way of doing business. We call it The Vulcan Way. ** ** Job Description In this role the individual will receive customer orders and schedule trucking for delivery of rock and sand and asphalt assuring the correct products and quantities are delivered in a timely manner. * Maintains records of daily production orders. * Responds to customer questions and concerns by phone and in person to maintain good customer relations. * Verifies material once loaded and weighs trucks to insure correct quantity is shipped. * Computes accounts receivable to insure accuracy of cash sales and receipts. * Completes DTL. * Responsible for petty cash. * Monitors the number of trucks on the job site and works with plant dispatch as well as sales to adjust delivery times to avoid over and under trucking. * Communicates job site concerns and issues to sales and the customer to minimize service problems. * Other duties may be assigned as required. EDUCATION AND/OR EXPERIENCE REQUIRED: * High school diploma or equivalent is required. * One to two years experience that has included dispatching, customer relations, and construction/transportation; administrative or sales experience is required. * Telephone, keyboard, computer and 10-key operator experience a plus. SPECIAL SKILLS AND REQUIREMENTS: * Knowledge of construction materials, including aggregates and asphalt, as well as their processes and uses; weights and measures laws and regulations; trucks and transportation requirements and regulations. * Skill in providing excellent customer service; communicating effectively by phone and in person; scheduling and organizing large numbers of people and equipment efficiently and quickly; reading maps; preparing and using reports and forms; reading and interpreting computer generated reports; making basic mathematical computations. * Ability to think and act quickly and creatively to anticipate and resolve problems; research specifications for various materials; handle multiple tasks concurrently; * Work well under pressure; diffuse issues at the lowest level possible; * Ability to work independently and make decisions; memorize and recall detailed information. * Must represent Vulcan in a professional manner to all customers, vendors, and internal personnel. Skill in using computers to record information and create reports; providing excellent customer service by phone and in person; * Must work well under pressure. Benefits Vulcan Materials Company offers a competitive compensation program and benefits package including: medical/dental/vision, paid holidays and vacations, life insurance, 401(k) with match and flexible spending accounts. _Vulcan is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or genetics, protected veteran status, _or any other characteristic protected by law from discrimination. **Primary Location: **California-Madera **Work Locations: ** **Job: **Dispatch **Organization: **Vulcan Materials Company **Schedule: **Full-time **Job Posting: **Jan 2, 2019, 12:50:06 AM

  • Industry
    Manufacturing