Job Description

ECOMMERCE MERCHANDISING SPECIALIST

Western Digital is looking for a strategic and agile ECOMMERCE MERCHANDISING SPECIALIST who can lead and drive our customer engagement.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

You will be joining the Ecommerce team at an exciting time of growth and expansion. The ideal candidate will be a self-motivated, deadline-driven, detail-oriented individual with a passion for excellence in communication and a dedication to consistently meeting team objectives and goals. Excellent interpersonal skills and a wide-ranging knowledge of .com business strategies, testing strategies, customer journey, product presentation, marketing messaging, customer lifecycle, pricing tools and platforms used. The Ecommerce Merchandising Specialist will lead the development and management of end-to-end planning and execution on our .ecom site. Core responsibilities will include planning, audience segmentation and targeting across global markets for B2C and B2B audiences. This role will report to the Ecommerce Merchandising Manager.

• Execute an assortment plan that supports financial objectives of overall Ecommerce business 
• Holistically understand the market, consumer insights and data to explore opportunities and deliver category-wise and brand- wise solutions
• Partner across the organization to plan and manage product merchandising, marketing messaging and brand visual execution on .com site ​
• Participate in the evolution of .com site by bringing innovative ideas, testing opportunities and spearheading improvements to the site ​
• Uses the following to drive decision making: data analytics, BU priorities, inventory and seasonal promotions
• Partner with inventory lead and category manager to ensure NPI’S are ready and set for launch, including messaging, pricing, product page and home page presence​
• Develop product launch plans which cascade down to campaign and promotional execution ​
• Consumer obsessed, constantly balancing the art and science of merchandising to find opportunities, elevate the brand and delight our consumer​
• Deliver best-in-class customer experience on our site and all digital marketing touch points​
• Develop and manage phase-in/ phase-out strategy, including slow moving products and aging inventory​
• Conduct monthly sync up sessions to ensure teams and respective stakeholders are aligned​
• Load weekly promotional pricing for selected brands ​
• Partner with operations and optimization teams to achieve and exceed ecommerce sales targets
• Collaborate with category manager to identify and define category growth opportunities and execute ​
• Work closely with analytics team to review business data and develop improvement action plans​
• Build relationships with 3rd parties that benefit our brand and provide unique opportunities for .com.
• Drive awareness, brand value and promotions ​to drive incremental value. ​
• Request and implement compelling assets from design team and 3rd party partners

Qualifications

REQUIRED:

• 3-5 years of experience within ecommerce
• A bachelor’s degree, preferably in Marketing, Advertising, Communications, Media OR equivalent work experience
• Experience with marketing automation platforms
• Strong understanding of customer behavior, journey building and personalization
• Obsessed with positive customer experiences, content/copy, and accuracy across all customer touch points
• Comfortable in a data-driven business environment and able to pivot readily based on real-time data
• Extremely organized and detail-oriented, able to simultaneously manage multiple projects end-to-end to meet objectives and deadlines with meticulous attention to detail
• Proven ability to translate data and customer insights into successful engagement strategies
• Ability to interpret, articulate, and present campaign analytics to various stakeholders
• Excellent analytical, verbal and written communication skills
• Comfortable working in fast-paced environment
• Flexible and willing to perform other tasks as assigned
• Collaborative and team-focused mindset

Additional Information

Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the Equal Employment Opportunity is the Law poster.

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at staffingsupport@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

#LI-KS1

COMPENSATION & BENEFITS DETAILS

• An employee’s pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
• The salary range is what we believe to be the range of possible compensation for this role at the time of this posting.  We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in Colorado or remote jobs that can be performed in Colorado.  This range may be modified in the future.
• You will also be eligible to participate in Western Digital's Short-Term Incentive (STI) Plan and to receive equity awards under our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs), pursuant to the terms of these programs.  RSU awards are also available to eligible new hires, subject to Western Digital’s Standard Terms and Conditions for Restricted Stock Unit Awards.
• We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Virgin Pulse Program; the Applause Program, employee stock purchase plan, and the Western Digital Savings 401(k) Plan.
• Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.