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Sr. Business Applications Manager

Western Digital

Sr. Business Applications Manager

San Jose, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Manage a Team of Technical Salesforce resources and be responsible for driving the Salesforce Platform development, implementation. Will collaborate with multi-functional teams (management, Architects/Administrators, UX designers, Sales Team members, SME’s and various IT Functional Teams) to lead deployment of Salesforce modules and other platform.

    We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback and designing best practice solutions with a strong understanding of the Salesforce platform.

    This is a varied business facing technical role.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Identify and gather requirements from users and stakeholders 
    • Design solutions, work with Architects and review design
    • Be able to drive stake-holder meetings, plan and prioritize across multiple priorities
    • Be able to accurately scope and plan work-item(s) and deliverables
    • Walkthrough stakeholders through designs and get buy-in
    • Develop the solution based on design working with cross-functional IT Team(s)
    • Must be able to document end-to-end process working with stakeholders
    • User training and creating training materials 
    • Work with users in completing UAT
    • Monitor adoption
    • Manage on-site and offshore resources. Team building skills a must.
  • Qualifications

    Qualifications

    REQUIRED:

    • Bachelor's Degree or equivalent with certifications and experience, Master’s degree or relevant experience and certification is desirable
    • Good communication and presentation skill
    • 7+ years of hands-on experience with Salesforce and the eco-system
    • Preferred Credentials:
      • Salesforce Platform App Builder Certification
      • Salesforce Platform Developer I Certification
      • Salesforce Lightning Component Framework Specialist (Trailhead Super Badge)
      • Salesforce Lightning Experience Specialist (Trailhead Super Badge)
    • Understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules) 
    • Experience implementing Salesforce configuration changes including (but not limited to): Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards and reports 
    • Solid experience Integrating Salesforce with SaaS, down-stream systems
    • Must have strong grasp of Master Data (CDM, PDH etc)
    • A proactive attitude to platform enhancements 
    • _A desire to implement best practice solutions _
    • Excellent relationship-building skills and ability to liaise with stakeholders at all levels 
    • Gathering requirements and proposing technical solutions 
    • T_raining users and creating training materials_

     

    Additional Information

    Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Equal Employment Opportunity is the Law" poster.

    Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

    Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at Careers.Accommodations@WDC.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

    #LI-RG1

    COMPENSATION & BENEFITS DETAILS

    • An employee’s pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
    • The salary range is what we believe to be the range of possible compensation for this role at the time of this posting.  We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in Colorado or remote jobs that can be performed in Colorado.  This range may be modified in the future.
    • You will also be eligible to participate in Western Digital's Short-Term Incentive (STI) Plan and to receive equity awards under our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs), pursuant to the terms of these programs.  RSU awards are also available to eligible new hires, subject to Western Digital’s Standard Terms and Conditions for Restricted Stock Unit Awards.
    • We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Virgin Pulse Program; the Applause Program, employee stock purchase plan, and the Western Digital Savings 401(k) Plan.
    • Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
  • Industry
    Manufacturing