WE GO BEYOND THE OBVIOUS, USING INTELLIGENCE, PASSION AND CREATIVITY TO INSPIRE NEW THINKING AND SHAPE THE WORLD WE LIVE IN. TO START A CAREER THAT IS OUT OF THE ORDINARY, PLEASE APPLY...

JOB DETAILS

JOB TITLE: OMNI COMMERCE CONSULTANT

JOB LOCATION: REMOTE_USA ( PREFER CANDIDATES WHO CAN WORK IN CENTRAL OR EASTERN TIME ZONE)

ABOUT US--KANTAR

Kantar is a data and evidence-based agency providing insights and actionable recommendations to clients, worldwide. We have a complete, unique and rounded understanding of people around the world: how they think, feel and act, globally and locally in over 90 markets. We don't just help clients understand what's happened, we tell them why and how they can shape the future.

DIVISION-KANTAR NA RETAIL

Kantar NA Retail, Sales & Shopper specializes in all things COMMERCE : shopper, category and retailer. We help our clients unlock growth and drive commerce more effectively and profitably. We succeed by connecting a world class set of retail and shopper capabilities and assets with passionate, solution-oriented people who are driven to win.

WHO WE ARE SEEKING

Kantar NA Retail, Sales & Shopper (KC RSS) is seeking a Consultant in Omni commerce. As a key client leader, the Consultant will be a future seller and a doer - responsible to support selling, managing and delivering projects by leading and developing long-term client relationships. S/he will build mastery of the full Kantar NA Retail offer, develop client leads, orchestrate project proposals and lead overall project management and delivery in conjunction with a team of Kantar consultants and analysts. IMPORTANTLY, THIS ROLE IS FOCUSED ON SOLVING THE GROWING AND DIVERSE SET OF OMNICOMMERCE AND ECOMM CLIENT CHALLENGES.

KEY ACCOUNTABILITIES

The consultant is responsible to supporting selling, managing and delivering projects. S/he will develop project leads, set the vision for the "story", create proposals, and lead overall project management in conjunction with a team of delivery consultants and analysts. The consultant is a strong client leader, nurturing long-term relationships across functions and at various levels, expanding existing and selling new projects over time. The consultant will have the hunger, humility, and emotional intelligence to develop trusted client relationships and become the trusted advisor of key Kantar clients.

As a consultant, your first priority will be to carry sold work while building your sales experience through time.We expect the new consultant to quickly master the entire Kantar RSS product offering in order to be able to effectively advise and sell the offer across a robust client base. This role will often partner with other consultants to grow in sales experience. Within the first year, the consultant should be able to work autonomously across the offer and client base.

Specifically, the consultant is responsible for:

• CLIENT MANAGEMENT. Help more senior consultants with client leadership, and grows to own them herself/himself. They are expected to build long-lasting relationships, becoming trusted advisors to the key client contacts. Consultant must be able to identify opportunities for new projects, qualify new business leads, demonstrate Kantar's capabilities to help solve their issues, and guide clients through to a sale.
• PROJECT MANAGEMENT. Lead multi-faceted projects utilizing the various resources within Kantar NA Retail to provide customized solutions for our clients in a high quality, timely fashion. They set objectives and vision for projects and ensure resources understand deliverables and timelines.
• INNOVATIVE THINKING. Understand client issues and how to optimally apply the Kantar NA Retail offer to solve the central business question. The consultant is creative and nimble enough to develop new approaches to address client issues if necessary. Thinking of new and creative ways to address problems is critical to staying relevant in an evolving competitive environment.
• TEAMWORK/COMMUNICATION. As project leaders, the consultant must ensure that all consultants and supporting resources understand project scope, objectives, budget, progression, deliverables and timelines.
• ORGANIZATIONAL DEVELOPMENT. Over time, the consultant will be expected to invest time in developing both the evolving Kantar NA Retail offer and in developing our people through formal and informal training and coaching.

CAPABILITIES

The preferred consultant candidate will be a dynamic, highly innovative, consultative and hands-on business professional with 5+ years' experience and THE LAST 3 YEARS IN OMNICOMMERCE FROM A RANGE OF RELEVANT INDUSTRIES AND PREMIER COMPANIES. The range of desired backgrounds and experiences can include diverse disciplines, such as the below, from premier companies:

• Ecomm Consulting, Tracking, or Data Analytics
• eCommerce Business Leadership
• Digital/Omni Sales/Category Leadership
• Digital Marketing
• Retailer Digital Merchant/Marketer

KNOWLEDGE, SKILLS & EXPERIENCE

In addition to eComm, the Omnicommerce Consultant will be developing in the areas below.

• Top-level sales, marketing, consulting and/or eCommerce experience at premier manufacturers, service providers, retailers, or consultancies.
• Experience across a diverse range of verticals, including but not limited to, Technology, Financial Services, Health Care, eComm Strategy/Retail, Consumer Packaged Goods, Entertainment, Management Consulting, Transportation, Telecommunication, Traditional Retail, Service Agencies, Media, Automotive.
• Mastery of a translatable multi-discipline skill-set - understanding sales, marketing, category management, organization performance, and insights.
• Capability to leverage experience and existing network of contacts that could be readily reached as a potential Kantar NA Retail client.
• A consultative operating style with strong presence and superb oral and written communications, presentation, listening and influencing skills.

VALUES & BEHAVIORS

The preferred candidate will embody these core values and behaviors:

• CLIENT LEADERSHIP. Acts as trusted advisor - building, developing, growing trust and having impact with clients. Continuously identifies and develops new revenue opportunities from both existing and new clients. Collaborates across regions and countries to achieve the best client outcome.
• BUSINESS LEADERSHIP. Consistently seeks innovative ways to achieve results and measure outcomes. Cultivates high performance culture. Demonstrates strong business acumen.
• THOUGHT LEADERSHIP. Generates enthusiasm and excitement for doing new things in new ways. Is intellectually curious. Stay ahead of the game, anticipating client needs.
• COMMUNICATION & PERSONAL EFFECTIVENESS. Deals with issues constructively, seeking effective resolution and swift decision making. Listens effectively, suspending own point of view and agenda. Demonstrates flexibility and agility.
• PEOPLE LEADERSHIP. Is an inspiring role model. Highly accountable, taking responsibility for actions and decisions. Hires, develops and retains talented people.
• HUNGER. Self-motivated. Energetic. Often goes above and beyond the call of duty. Extremely high bandwidth and willingness to work hard, occasionally beyond the normal work hours. Eager to sell solutions and develop clients. Committed to personal growth and development.
• HUMILITY. Able to subdue the ego. Puts team above self. Focuses more on the success of the client, the company, and the team than that of oneself. Shares credit and success. Readily gives apologies and receives them with care and authenticity.
• HIGH EMOTIONAL INTELLIGENCE. High degree of self-awareness and self-control. Sensitive to the needs and motivations of others. Perceptive. A good judge of group dynamics and impact of words and actions. A natural teammate.

EDUCATION

• Bachelor's degree required.

Kantar NA Retail, Sales & Shopper offers an array of client solutions based on advisory consulting, analytics, insights, and technology:

• ORGANIZATIONAL PERFORMANCE: Competency Development, Sales, Leadership, and Communication Training, Organization Assessment, Benchmarking and Industry Studies and Whitepapers.

• OMNICOMMERCE: eCommerce/Omni Insights, Advisory/Strategy, and Thought Leadership, Channel/Retail Forecasting, Online Shopper Journey, Online Decision Tree/Search Taxonomy, Clickstream Testing, A/B Site Testing, eCommerce Benchmarking and Organizational Design, eCategory Management.

• CATEGORY LEADERSHIP: Business Analytics, Shopper Behavioral Analytics (powered by Kantar's proprietary ShopperGenetics® frequent shopper card database), Shelving Analytics, Category Selling Stories, Category Vision, Category Growth Drivers, Go to Market Strategy, Store of the Future, Retail Reinvention, Pricing/Promotion, Shopper Marketing Analytics.

• SHOPPER INSIGHTS: Connected Shopper Journey, Path to Purchase Research, Shopper Segmentation, Point of Sale Evaluation, Retailer Equity Tracking, Packaging Research.

• TECHNOLOGY SOLUTIONS: Assortment Optimization through Kantar's RichMix®/EzMIX® Efficient Assortment Platform, Retail Virtual Reality, Rapid Shopper Validation, Kantar's Perfect Category Sales Performance Platform, XTEL Trade Performance Management, Revenue Management.

JOIN US:

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted andare allowed toflourish in a space where their mental health andwellbeingis taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate on the basis of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status or any other legally protected characteristics.

PRIVACY AND LEGAL STATEMENT

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited ("Kantar"). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager.

LOCATION

Boston, Boylston StreetUnited States of America

KANTAR REWARDS STATEMENT

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitiveand alsoto support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health andwell beingis taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.

Kantar is the world’s leading data, insights and consulting company. We help clients understand people and inspire growth. We have a complete, unique and rounded understanding of people around the world: how they think, feel and act, globally and locally in over 90 markets. We don’t just help clients understand what’s happened, we tell them why and how they can shape the future.