WE GO BEYOND THE OBVIOUS, USING INTELLIGENCE, PASSION AND CREATIVITY TO INSPIRE NEW THINKING AND SHAPE THE WORLD WE LIVE IN. TO START A CAREER THAT IS OUT OF THE ORDINARY, PLEASE APPLY...

JOB DETAILS

MARKET RESEARCH PROJECT MANAGER

REMOTE USA

Kantar is the world’s leading data, insights, and consulting company. We understand more about how people think, feel, shop, share, vote, and view than anyone else. Combining our expertise in human understanding with advanced technologies. Kantar’s25,000 people based in more than 100 countries help the world’s leading organisations succeed and grow. Nobody knows people better than Kantar. We provide insight and inspiration to help our clients, our people and society to create and flourish in an extraordinary world.

Profiles, Health is looking for a Market Research Project Manager who will be responsible for managing and overseeing the end-to-end execution of online healthcare research projects while cultivating strong relationships with clients and cross-functional internal resources. This individual will be responsible for managing multiple projects simultaneously, handling sample management and data collection processes efficiently and effectively, and liaising with clients to deliver results that meet the highest quality standards.

At Profiles, Health, our research data illuminates. It provides clarity, reveals information and empowers brands and marketers to make sound decisions. A trusted global partner for digital data collection, our expertise, sampling methodologies and innovative technologies provide a deep understanding of consumer opinions and behaviors.

ROLE DESCRIPTION

• Develops an understanding of the company’s product portfolio with an ability to facilitate and support the delivery of new and expanded products/services.

• Ensures that projects are conducted in compliance with the ISO 20252 / 26362 standard, as represented in the Company’s Quality Manual and supporting procedures including industry guidelines (e.g.BHBIA and EphMRA) and other regulatory- and client requirements such as Adverse Event Reporting.

• Supports existing account relationships to ensure they remain healthy, productive, profitable and mutually beneficial, with the goal of securing repeat business and achieving targeted revenues.

• Manage all end-to-end project level details including:

• Coordinating and managing internal data collection activities to client specifications, on time and on budget.

• Ensures project design meets client needs by providing consultation to clients concerning online research best practices.

• Communicates with Account Lead and Operations Management to apprise them of study status and any issues that require help.

• Proactively contacts clients by phone and email to finalize project specifications and to provide consultative updates throughout the project life cycle.

• Follows quality assurance procedures to ensure quality and accuracy; identifies and communicates potential problems to appropriate colleagues to drive a resolution.

• Manages third-party partners and outsourcing vendors to deliver the highest levels of client satisfaction.

ROLE REQUIREMENTS

• Bachelor’s Degree, preferably in Market Research, Marketing, Statistics, Economics, Business or a related field.

• Experience in Healthcare data collections preferred

• Quality-focused with attention to detail and accuracy.

• Able to manage multiple clients and projects under tight concurrent deadlines.

• Excellent communication skills - specifically how to distill issues, manage client expectations, act as a trusted advisor and communicate in a timely manner under pressure.

• Adept at using technological resources including MS Office including Excel, and an aptitude for using web-based survey tools.

BENEFITS

We provide a comprehensive, highly competitive benefits package, including:

• Medial plans with comprehensive, affordable coverage for a range of health services

• Health Savings Account/FSA

• Dental, Vision and benefits to cover unique healthcare needs

• Wellness Program

• 401k with matching

• Tuition Reimbursement, Commuter benefits

• Unlimited PTO

PRIVACY DISCLOSURE:

Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager.

KANTAR REWARDS STATEMENT

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitiveand alsoto support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health andwell beingis taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.

Kantar is the world’s leading data, insights and consulting company. We help clients understand people and inspire growth. We have a complete, unique and rounded understanding of people around the world: how they think, feel and act, globally and locally in over 90 markets. We don’t just help clients understand what’s happened, we tell them why and how they can shape the future.