Position Information Position Information Posting Title Business Information Specialist (Intern) Job Requisition Number COA079230 Position Number T77505 Job Type Part-Time Division Name Economic Development Minimum Qualifications Minimum Qualifications: Graduation with a Bachelors degree from an accredited college or university with major coursework in Business Administration, Economics, Accounting, Finance, Engineering, Architecture or other relevant field plus two (2) years experience in small business related fields, economic development related fields, or land development related fields. Masters degree may substitute for two (2) years of experience. Experience may substitute for the education up to the maximum of four (4) years. Notes to Applicants Small Business Program INTERN will Support the Economic Development Departments Small Business Program with customer support for information and referral on assistance available for small businesses in city development and redevelopment activities. Specific key tasks include: 1. Provide support to small business educational programs and activities. 2. Marketing materials preparation for Outreach presentations and special events. 3. Draft content for marketing materials and support for social media. 4. Research to find relevant small business data and to correlate data into a usable format. 5. Data entry using Excel or Small Business Programs in-house databases. 6. Duties in support of other small business program services, as assigned. 1. To be considered for this position, you must be thorough in completing the employment application and list all experience that is relevant to this position. Be sure to include your specific work experience that relates to the minimum and preferred qualifications for the position on your application. Please do not use phrases like See Resume within your online application. The information provided in your resume must match the information in the job application. Your resume will not substitute for a complete employment application. 2. Top Candidates may be subject to a skills assessment. 3. The candidate selected for this position may be required to provide proof of education, if applicable. Pay Range $15.00 per Hour Hours This is a part-time position of 15 to 25 hours per week. Intern will work with direct supervisor to set approved, flexible schedule due to school obligations. Job Close Date 12/20/2018 Type of Posting External Department Economic Development Regular/Temporary Temporary (No benefits) Grant Funded or Pooled Position Not Applicable Category Internships Location One Texas Center, 505 Barton Springs Rd, Austin, TX 78704 Preferred Qualifications Experience in marketing, public relations or professional communication Ability to develop concise business reports Proficiency in conducting research using the Internet and online databases Ability to communicate effectively and professionally across social media platforms Competence in using all Microsoft Office products including Word, Excel, PowerPoint, and Publisher Experience entering data Duties, Functions and Responsibilities Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Provides direct service and coaching to customers. 2. Responds to customers requests for information on assistance available for small businesses. 3. Provides information to entrepreneurs and small business owners on participating in City development and redevelopment activities. 4. Identifies and formulates solutions to barriers faced by citizens wanting to start or expand a small business in Austin. 5. Responsible for ongoing operational functions or specific projects as an internal team leader, single point of contact, or department liaison to other City departments. 6. Provides support to small business development educational programs and activities. 7. Maintains and communicate small business assistance and counseling policies and procedures. 8. Assists with presentations to citizen groups and/or City staff. Knowledge, Skills and Abilities Knowledge, Skills, and Abilities: Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of small business development initiatives Knowledge of issues facing business owners Knowledge of business development programs Knowledge of Federal, State and local laws Knowledge of city practice, policy and procedures Skill in effective oral and written communication Skill in handling multiple tasks and prioritizing Skill in using computers and related software Skill in planning and organizing Skill in exercising good judgment, tact and diplomacy in all public dealings Ability to work with frequent interruptions and changes in priorities Ability to establish and maintain good working relationships with other city employees and the public Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.