Pro Connections is seeking a Customer Consultant to join our team!

Customer Consultants at Pro serve as the main intermediary between our clients and their consumers for the presentation and support of their products and services. Customer Consultants are the voice and spirit of our clients to the consumer and is one of the most valued positions in our company. We provide extensive training in all product knowledge, company policies, conflict resolution, customer service, sales strategy and more. This is a fast-paced work environment as we are currently undergoing an expansion and we are looking for not only our next team members but also our next managers.

At Pro Connections, we maximize customer satisfaction through daily interactions with interested consumers, educating them on product offerings and conducting follow ups to ensure that policies are responsive to consumer needs. Responsible for providing excellent customer service representing our company and our clients with the highest degree of professionalism, courtesy, and integrity in all interactions with existing and potential customers.

All positions are FULL TIME and FIRST SHIFT. Expansion and growth opportunities within management are also available. We are looking specifically for someone with great work ethic that wants to grow with the company.

Job Responsibilities

• Update existing accounts/new customer account set up
• Work and assist our call center with placement of orders
• Inform customer of deals and promotions
• Work with management to ensure proper customer service is being delivered and sales goals are being met
• Compile reports on overall customer satisfaction

Requirements

• Ability to work in a fast-paced environment and collaborate effectively as a team member
• Ability to communicate at all levels with internal/external clients by phone, and face to face
• A positive attitude with good organizational, presentation and writing skills

Pro Connections is the leading marketing and business consulting firm in Ohio. Producers of industry leaders, Pro Connections uses a national network coupled with a proven training initiative to develop deep rooted masters of marketing.

We represent some of the most recognizable brands in the world, allowing our associates to reach new personal and professional heights within months of beginning their career journey.

If you are a competitive, driven, goal oriented individual seeking a challenging and rewarding career in the business marketing sector, message us regarding open positions today!