Integral Ad Science (IAS) is a global technology and data company that builds verification, optimization, and analytics solutions for the advertising industry and we’re looking for a Customer Success Intern to join our Customer Success team. If you are excited by technology that has the power to handle hundreds of thousands of transactions per second; collect tens of billions of events each day; and evaluate thousands of data-points in real-time all while responding in just a few milliseconds, then IAS is the place for you!

WHAT YOU’LL GET TO DO:

• Proactively work with Customer Success Managers to:
  • Develop new materials (presentations, roll-out plans, proposals) to facilitate high impact customer engagement
  • Track reporting on key metrics including Annual Recurring Revenue (ARR), NPS, and customer health
  • Provide targeted project management and ad hoc business analysis serving our most critical customers
• Contribute to the development of strategic account plans for enterprise and mid-market customers
• Participate in cross-functional initiatives designed to transform process and tools utilized by the Customer Success team
• Showcase the aptitude to build trusted relationships with customers to understand their strategic goals, drive product adoption, manage renewals, and create new revenue opportunities
• Showcase the aptitude to demonstrate product features beyond central functionality to help the customer achieve specific business results and maximum value from the product(s)

YOU SHOULD APPLY IF YOU HAVE MOST OF THIS:

• Pursuing a Bachelor's degree, IT or business related field preferred
• Interest/experience in enterprise technology industry, ideally SaaS, or marketing/advertising/digital sales
• Excellent written, verbal and listening communication skills
• History of collaborating effectively within cross-functional teams is a plus
• Experience with MS PowerPoint and Excel
• Experience with Salesforce.com or Power BI a plus
• Fluency in Spanish, Portuguese is a plus

IAS strives to maintain a COVID-free workplace. To that end, being fully vaccinated is a condition of employment for all new IAS hires, to the fullest extent permitted by applicable law. IAS makes reasonable accommodations for qualified applicants with disabilities, sincerely held religious beliefs, or other conditions protected by applicable law.

ABOUT INTEGRAL AD SCIENCE

Integral Ad Science (IAS) is a global leader in digital media quality. IAS makes every impression count, ensuring that ads are viewable by real people, in safe and suitable environments, activating contextual targeting, and driving supply path optimization.

Our mission is to be the global benchmark for trust and transparency in digital media quality for the world’s leading brands, publishers, and platforms. We do this through data-driven technologies with actionable real-time signals and insight. Founded in 2009 and headquartered in New York, IAS works with thousands of top advertisers and premium publishers worldwide. For more information, visit integralads.com.

EQUAL OPPORTUNITY EMPLOYER:

IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.

CALIFORNIA APPLICANT PRE-COLLECTION NOTICE:

We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us at compliance@integralads.com.

TO LEARN MORE ABOUT US, PLEASE VISIT HTTP://INTEGRALADS.COM/ AND HTTPS://MUSE.CM/2T8EGLN

Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to recruitingagencies@integralads.com. We will get back to you if there's interest in a partnership.

Integral Ad Science (IAS) is a global leader in digital media quality. IAS makes every impression count, ensuring that ads are viewable by real people, in safe and suitable environments, activating contextual targeting, and driving supply path optimization.

Our mission is to be the global benchmark for trust and transparency in digital media quality for the world’s leading brands, publishers, and platforms. We do this through data-driven technologies with actionable real-time signals and insight. Founded in 2009 and headquartered in New York, IAS works with thousands of top advertisers and premium publishers worldwide. For more information, visit integralads.com.