At Fors Marsh Group (FMG), we combine the power of science and strategy to improve people's lives. Each day, we work with institutions and organizations that seek to disrupt markets, understand and influence behavior, drive action on a national scale, and create positive impact. Our approach extends far beyond our client portfolio—as a certified B Corporation and a 2020 Greenbook Top 50 Market Research Company, we make a difference in our community through pro bono partnerships with values-aligned nonprofits. Most importantly, as a 2019-2022 Top Workplace, we are committed to putting people first and foster a culture that reflects that commitment. We are proud to be an equal opportunity employer, and we celebrate diversity and inclusivity as the foundation of a healthy, successful, and innovative work environment. Join us, and together we can work to ensure a better tomorrow.

FMG is seeking a TEMPORARY DATA ENTRY RESEARCH ASSOCIATE to assist PART-TIME OR FULL-TIME with ongoing survey research efforts. The Associate will work with confidential survey data by sorting, prepping, and scanning completed surveys.

This individual would work in our WORTHINGTON, OHIO OFFICE – 250 W. Old Wilson Bridge Rd., Ste. 340 Worthington, OH 43085 – less than 10 miles from The Ohio State University campus.

YOU CAN CHOOSE YOUR SCHEDULE.  We require a minimum of 12 hours per week (part-time).  You can work up to 40 hours per week (full-time).  Our offices are open Monday – Sunday, 8am – 8pm.  You choose the day(s) and shift(s) you work. 

HOURLY PAY RATE: Starting hourly rate: $20 per hour

• +$1.50 per hour if you have data entry experience (6 months or more)
• +$2 per hour if you have customer service experience (1 year or more)
• +$2 per hour if you can speak Spanish conversationally

The ideal candidate will be dependable and have a strong work ethic, excellent attention to detail, and solid computer skills.

IN-OFFICE REQUIREMENT: 

• FMG requires all in-office employees to be fully vaccinated against COVID-19 in order to start employment, unless that person has requested and FMG has granted a medical or religious exemption during the onboarding process.

RESPONSIBILITIES INCLUDE:

• Collaborating and communicating effectively with other team members and direct supervisor.
• Meeting set productivity and quality benchmarks.
• Tracking correspondence and surveys returned and completed surveys for processing across projects.
• Preparing paper surveys to ensure accurate and efficient scanning.
• Scanning and processing paper survey responses.
• Cleaning and coding open-ended survey responses according to a set codebook.
• Serving as backup for multi-mode survey helpdesk coverage gaps, including emails and live calls.

QUALIFICATIONS:

• Experience with Microsoft Excel and general computing skills including search and filter functions.
• Ability to work across projects and tasks efficiently and escalate questions or support needs as identified.
• Ability to effectively coordinate task progress and completion with team members.
• Ability to follow established procedures consistently and apply critical thinking.
• High level of integrity in dealing with sensitive information.
• Strong organizational skills and attention to detail.
• Ability to conversationally speak in Spanish preferred.
• Must be a U.S. Citizen and consent to a full background check due to our federal contract requirements.