Community Account Representative Comcast 11,077 reviews - Oak Brook, IL 60523 Comcast Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. The organization is the nation's largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing provider of Ethernet services. Job Summary: Responsible for increasing the number of active subscribers and productpenetration in assigned complex large scale multi-dwellingproperties/communities by selling and promoting Comcast productsincluding video, high-speed Internet, voice and XFINITY Home. Developstrong relationships with local and national property management that isconducive to the sale and retention of Comcast products and services.Strategizes and plans ongoing sales support to assigned group of MDUproperties. Utilizes expert knowledge of Comcast products and servicesas well as mastery of sales processes to consistently maximize sales.Has in-depth experience, knowledge, and skills in large complex MDUcommunity sales. Usually determines own work priorities. Acts as aresource for colleagues with less experience.Core Responsibilities: - Demonstrates expert knowledge of Comcast products, selling andpromoting offerings to customers on-site within multi dwelling units.Displays thorough and recent competitive knowledge of features,benefits, product differences, pricing, and campaigns for video, high-speed internet, voice, and XFINITY Home.- Meets and exceeds sales goals including net add improvement andpenetration goals as established by local market. Drives customeracquisition, awareness, retention and interest in XFINITY products,bundles and offers at the national and local property level byleveraging available programs (e.g., community rewards for propertystaff, events, marketing collateral, channel resources andonline/digital tools).- Proactively follows-up with customer and property staff as appropriateregarding sales, product, technical or customer care issues. Managesfast resolution of product and customer care issues across customercare, billing and technical support as a single point of contact whois helpful to the customer and property staff and also to internalteams.- Develops strong working relationships with property management andleasing staff of MDU properties and leverage their support through on-site programs and events. 10%- Calls on and visits all new build MDU properties on regular andconsistent basis prior to and following occupancy; manages and attendsfrequent on-site events to generate subscriber growth. For new build andwin back properties ensures that Comcast services are available prior tooccupancy dates.- May lead teams and initiatives. Fills in for Manager at company andoffsite meetings. Serves as a guide and mentor for fellow team members.Trains new Community Account Representatives.- Effectively utilizes with high proficiency Microsoft Office, Google,Facebook, Twitter, mobile apps, and other software programs and socialmedia to drive online marketing efforts.- Consistent exercise of independent judgment and discretion in mattersof significance.- Regular, consistent and punctual attendance. Must be able to worknights and weekends, variable schedule(s) as necessary.- Other duties and responsibilities as assigned.Job Specification: - Bachelor's Degree or equivalent- Marketing/Business- Project Management experience a plus- Detailed Oriented- Real Estate and Condo Management a plus- CAM license a plus- Experience with contracts, proposals and negotiations- Microsoft Office Suite- Generally requires 3-5 years related experience. Comcast is an EOE/Veterans/Disabled/LGBT employer 23 hours ago - save job - original job Apply On Company Site * Community Account Representative jobs in Oak Brook, IL * Jobs at Comcast in Oak Brook, IL * Community Account Representative salaries in Oak Brook, IL Comcast Comcast 11,077 reviews Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company with two primary businesses, Comcast Cable and NBCUniversal.... Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume