Security Investigator -Security Investigator -St Paul, MN -Requisition #:181398 -Job Type:Full Time -Location:St Paul, MN -Team:Professional -Pub Date:6/6/18 Job Summary: Responsible for performing investigations of alleged criminal or other activity that has or may have a negative impact on the Company. This includes employee or non-employee criminal activity as it relates to the Company as well as activity that violates company policies and procedures. Investigations involve, but are not limited to; thefts, fraud, white collar crime, vandalism, forgery, embezzlement, workplace violence, assaults and burglaries. In addition, Investigators also complete physical security assessments and may be responsible to assist in project management activities fornew construction and renovations related to physical security needs. Investigative caseload is assigned by management or senior investigators. Works with minimal guidance in own area of knowledge. Must be able to present investigative findings to leadership. Employees at all levels are expect to: - Understand our Operating Principles; make them the guidelines for how you do your job - Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services - Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences - Win as a team-make big things happen by working together and being open to new ideas - Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to do better for our customers - Drive results and growth - Respect and promote inclusion and diversity - Do what's right for each other, our customers, investors and our communities Core Responsibilities: - Produces timely, accurate investigative reports. - Manages multiple types of investigations (code of conduct, theft of service, misappropriation of funds, workplace violence) assuming control of high stress situations. - Conducts interviews of suspects, witnesses, and victims. - Documents, stores, and maintains evidence according to the chain of custody guidelines. - Ensures that all investigations/inquiries are completely objective and brought to a logical conclusion in the best interest of the Company. - Develops and maintains a professional working relationship with various law enforcement agencies. Often acts as single point-of-contact with law enforcement in cases involving employees or customers. - Understands the laws and statutes impacting methods used in successful investigations, and is able to make well-rounded decisions based on this experience. - Works 'undercover' as needed performing appropriate 'sting' operations and or controlled illegal equipment purchases. - Performs surveillance activities as required. - Testifies under oath in municipal, superior, and federal court as needed. - Consistent exercise of independent judgment and discretion in matters of significance. - Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. - Other duties and responsibilities as assigned. Additional Primary Responsibilities: - Comfortable speaking to large groups to provide security related trainings to multiple business units - Advises business on ways to improve business practices and other operational matters - Assist in evaluating business operations to identify risk areas Job Specification: Education Level-Bachelors Degree or Equivalent Field of Study: Business or Criminal Justice Years of Experience-Generally requires 2-5 years' related experience Additional Requirements: - Travel up to 15% - Law Enforcement and/or Corporate Security, loss prevention experience preferred Preferred Skills: - Strong interpersonal and communication skills including the ability to interact with employees, senior management, legal and compliance and law enforcement - Experience conducting interviews and interrogations - Excellent judgement with the abiltiyt o manage sensitive and confidential information. - Strong problem solving and analytical skills - Proficient with Microsoft Suite of Applications (Word, Excel, PowerPoint) and the ability to learn other computer software systems, such as Comcast's Case Management System. - Works and multi-tasks with a sense of urgency