Global Human Resources Operations Intern, Corporate - Spring 2019 Job ID 586534BR Location Celebration, Florida, United States Business The Walt Disney Company (Corporate) Date posted Aug. 21, 2018 Job Summary: Be a part of an innovative team and cultureâ?¦ Global HR Operations provides transactional and inquiry services and support for Human Resource & Payroll processes and policies for domestic Employees and Cast Members across The Walt Disney Company (TWDC). Responsibilities: A Day in the Lifeâ?¦ This intern will provide support to all levels of employees across the company for inquiry services support for Human Resources and Payroll processes and policies. After successful completion of the training program, responsibilities will include answering a large volume of phone calls, emails, researching and resolving issues and following up with employees, clients and partners to ensure their needs are met. The successful intern will demonstrate the ability to learn and retain the scope of responsibilities, manage conflict, partner, communicate professionally, be flexible, and be able to prioritize and multi-task while working in a fast paced environment with changing priorities. Basic Qualifications: What we are looking forâ?¦ * Demonstrated excellence in customer service * Strong verbal and written communication skills as well as telephone etiquette skills * Demonstrated ability to multi task and prioritize/handle competing priorities in a fast paced environment * Demonstrated ability to handle confidential information * Demonstrated strong ability to build relationships internally and externally * Demonstrated problem solving skills * Self motivated to take initiative and ownership on issues and manage to resolution * Ability to be flexible with work schedule, including evenings * Demonstrated proficiency in Microsoft Word and Excel Preferred Qualifications: * Demonstrated proficiencies in Microsoft Suite, including Access * Demonstrated knowledge and familiarity with SAP (ELE/Payroll) * Demonstrated understanding of account principles, payroll taxes and government payroll regulations * Multi-Lingual Required Education * Currently enrolled in an accredited college or university and taking at least one class, or be a recent graduate of an accredited college or university within the last six (6) months at time of application, or be currently participating in the Disney College Program, Disney Culinary Program or Disney Professional Internship Program * Currently pursuing a Bachelor's degree with a focus in Human Resources, Business Administration or a closely related field Additional Information: * The approximate dates of this internship are January 2019 through early June 2019 * Candidate must be available to work full time hours, approximately 40 per week, for the duration of the internship * Must have full availability including early mornings, late evenings, weekends and holidays. * Able to provide own housing and transportation in the Orlando area * Not have already completed two consecutive (spring/fall) College or Professional Internship Programs * Must possess unrestricted work authorization * Must be at least 18 years of age Required Materials - PDF version of resume must be uploaded at the time of application. About The Walt Disney Company (Corporate): At Disney Corporate you can see how the businesses behind the Companyâ??s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, youâ??ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disneyâ??s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Disney Human Resources Strategies and Services, LLC, which is part of a business segment we call The Walt Disney Company (Corporate). Disney Human Resources Strategies and Services, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.