Disneyland Assistive Technology Professional Internship: Fall 2019 Job ID 625322BR Location Anaheim, California, United States Business Walt Disney World Resort Date posted Jan. 02, 2019 Job Summary: "We make magic." That's our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you'll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen! Responsibilities: Your Role... This position provides technical support for the implementation and sustainment of Disney developed Assistive Technology services for Guests with Disabilities at the Disneyland Resort. The Assistive Technology services are Assistive Listening, Handheld Captioning, Video Captioning, Reflective Captioning, and Audio Description Partner and interact with various departments to provide an exceptional experience for Guests with disabilities using the Assistive Technology services. Responsibilities include, but are not limited to: * Learning the technical theory of operation of the Assistive Technology services offered at the Disneyland Resort * Supporting a fleet of PDA-style handheld devices that provide the Assistive Technology services * Investigating and troubleshooting in-park infrastructure * Working with Design and Engineering and Engineering Services with new installations and repairs * Auditing Assistive Technology Services for content accuracy * Maintaining accurate guest and cast information materials * Assisting with special projects including audits, photo documentation, and the creation of maintenance materials * Supporting in-park tours and demonstrations Basic Qualifications: What you Bring to the Role: * Ability to learn quickly and implement new knowledge * Must be proficient in Microsoft Word, Excel, PowerPoint and Outlook * Ability to problem solve and troubleshoot * Ability to manage multiple tasks * Ability to handle confidential information * Comfortable functioning in a fast-paced, ever-changing environment Preferred Qualifications: What sets you apart: * Backstage experience, especially throughout attractions, at the Disneyland Resort * Experience working in theater, music or show production environment * AV technical services experiences * Previous experience supporting services or technology for persons with disabilities * Experience with CAD software, Issue Tracker and Wikis Required Education * Electrical Engineering, Computer Science, Mechanical Engineering or related major * Junior, Senior or Graduate student status by arrival date * Currently enrolled in a Bachelor's degree or Post Graduate degree at an accredited 4 year college or university * Cumulative overall GPA of 3.0 or higher (Note: No rounding) as shown on a transcript (please upload a transcript when applying) Additional Information: Internship Eligibility: * Must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR currently participating in a Disney College Program or Disney Professional Internship * Must not have already completed one consecutive year of employment on a Disney internship or program * Must be at least 18 years of age * Must possess unrestricted work authorization * Must provide full work availability * Must possess a valid US driver's license * Must be compliant with The Disney Look * Must provide own transportation to/from work * Current Active Disney Cast Members must meet Professional Internship transfer guidelines (for Walt Disney World Cast Members this is no more than four points and one reprimand in the last six months; for Disneyland Cast Members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months) ------------ Location of position: This position has opportunities in Anaheim, CA. Program Length: The approximate dates of this internship are June 2019 - January 2020. Interns must be fully available for the duration of the internship. Housing: A limited amount of company-sponsored housing is available on a first-come, first-serve basis. Application Deadline: The deadline to apply for this internship is February 1, 2019. Recommendation â?? Print This Role Description: Strong candidates may be invited to complete a phone interview. We strongly encourage applicants to print a copy of this role description so they can refer to it in the event they are selected for a phone interview. Note that this role description will not be accessible once the posting is closed. Materials Required: College transcripts (official or unofficial) - Please upload your transcript while completing the online application To upload this document: * Log into your dashboard * Click the second tab "Applications" * Select "Submitted Applications" * Click on the title of this position * Click the "Add Files" button * Under what you want to add, select "Transcript" * Be sure your document is saved in this format: FirstName_LastName_Transcript About Walt Disney World Resort: Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disneyâ??s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business segment we call Walt Disney World Resort. Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.