Career Opportunities: Market Research Intern (Summer 2018) (119088) Requisition ID 119088 - Posted 04/12/2018 - Intern/Co-Op - EA Studios - WWQA - Marketing - Austin - Texas - United States - Americas - At EA, we thrive on outrageous thinking. Its the fuel that inspires the best games in the world. Were innovators and great storytellers. But its not just about amazing your peers its about amazing yourself. Take risks. Collaborate with brilliant minds and dare to dream big. Together, we can change the way millions play every day. Market Research Internship Summer 2018 #WeAreEA and we exist to inspire the world to play. EA values creativity, pioneering, passion, determination, learning, and teamwork. We mean things like acting with curiosity, speaking up with original ideas, and committing to each other as one team. Were looking for all the best kinds of people to make great experiences for our players. The best people want a job that inspires them, while giving them room to enjoy their lives. And we want to give them that. We celebrate diversity and inclusion by creating a place where you can come to work and be yourself. And we want you to join us. Were hiring an Market Research Intern for the 2018 summer. This role is part of EAs Customer Experience (CE) organization. The Customer Experience organization strives to make EA known for taking care of its players. Were players taking care of players and people talking to people whenever, wherever, and however they need us. Specifically, this role is a part of the Insights organization and will report to the Research Manager. As part of a broader initiative, CE is creating an all new survey strategy and data collection system. The Market Research Intern works with the team to aggregate, analyze and report on this new system. The Intern will break down numbers and perform analyses to make recommendations to improve the player experience and drive the business forward. The insights intern will also have the opportunity to assist with the project management of this new initiative. The Market Research Intern will assist with the ad hoc research needs of the business. This may include, but is not limited to: survey design, sampling, data collection, analysis and reporting. So how do you make great experiences for players? You: - assist with reporting and insights collect, interpret, and simplify incoming data across multiple data sources to find actual insights that improve the player experience and deliver a Signature Customer Experience for EA. - explore data sift, sort, collect, and analyze different data sets to provide insights to the business. - tell a story help tell a story with the insights, not just provide data or information to the business. With the correct insights and story, we have an opportunity to shape the player experience and drive the Signature Customer Experience for EA. - have fun - As a game company, a passion for games and improving the player experience is a important. If this is the role for you, then you are: - flexibleyou handle your day-to-day responsibilities alongside anything urgent, unscheduled, and new. It is very important to be able to go with the flow! - puzzle/problem solveryou enjoy sorting through the details and looking for a solution. - passionateyou love what you do and will enjoy putting those skills to work to improve the player experience. - willing to learn everyday is a new challenge and you love the opportunity to learn something new. - organized to help keep projects on-time and moving forward, organizational and time management skills are crucial. If youre interested in this role, youll need these skills or experiences: - Studying for a bachelors, MBA (MSMR), or master's degree in statistics, computer science, or a related field - Working knowledge of full research project lifecycle: study design, survey design, sampling, data collection, analysis and reporting - Experience in analytics and statistical analysis using SPSS - Stakeholder communication - Working knowledge of Powerpoint, Word, Excel - Working knowledge of Google Drive & Google Docs - SQL knowledge is a PLUS This position will be available starting Monday, May 21st and will end Friday, August 10th. It is a 40 hour / week position, Monday through Friday. EA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law. EA is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status or veteran status. We will also consider for employment qualified applicants with criminal records in accordance with applicable law.