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Mobile Applications Production Support Analyst

FIS

Mobile Applications Production Support Analyst

Menomonee Falls, WI
Full Time
Paid
  • Responsibilities

    Mobile Application Production Support Analyst - Job ID #: JR63343 - Functional Area: Information Technology - Position Type: Full-Time Regular - Experience Desired: At least 3 years - Education Desired: Bachelors Degree or equivalent - Primary Location: US-Wisconsin-Menomonee Falls W126 N7449 Flint Drive-F653 - Secondary Location(s): - Travel Percentage: 0.00 - Relocation Provided: No - Position Responsibilities/Requirements GENERAL DUTIES & RESPONSIBILITIES Provides application software development services or technical support typically in a defined project. Develops program logic for new applications or analyzes and modifies logic in existing applications. Codes, tests, debugs, documents, implements and maintains software applications. Maintains, tests and integrates application components. Makes recommendations towards the development of new code or reuse of existing code Ensures system improvements are successfully implemented. Demonstrates an understanding of FIS systems and the financial services industry. Analyzes requirements and translates business requirements into product designs. Writes technical specifications and other forms of documentation. Suggests technical alternatives and improves/streamlines processes and systems. Completes project assignments and special projects commensurate with job expectations. Conducts planning, analysis and forecasting activities to plan projects and tasks. May participate in component and data architecture design, performance monitoring, product evaluation and buy vs. build recommendations. May provide leadership and/or guidance to other technical professionals. Other related duties assigned as needed. EDUCATION REQUIREMENTS A Bachelors degree in computer science or information systems or the equivalent combination of education, training, or work experience. GENERAL KNOWLEDGE, SKILLS & ABILITIES Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development Proficiency in business modeling and requirements definition disciplines through Unified Modeling Language (UML), use cases, etc. Excellent customer service skills that build high levels of customer satisfaction for internal and external customers Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors Willingly shares relevant technical and/or industry knowledge and expertise to other resources Excellent problem-solving, team and time management skills Is resourceful and proactive in gathering information and sharing ideas FIS JOB LEVEL DESCRIPTION Career level professional role. Moderate skills with high level of proficiency. Develops and implements solutions that require analysis and research. Works on small to large, complex projects that require increased skill in multiple technical environments. Possesses knowledge in a specific business area. Works on one or more projects as a team member or occasionally as a project lead. May coach junior technical staff. Works under general supervision with latitude for independent judgment. May consult with senior peers on certain projects. Typically requires four or more years of applications development experience. With a 50-year history rooted in the financial services industry, FIS is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poors 500® Index. FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice. FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here: www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf and here:www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. As part of the selection process this role may require an assessment to determine suitability Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

  • Industry
    Media Production