Billing Analyst Intern Location: Quincy, Massachusetts Department: Finance Job ID: 2211 Granite Background & History Granite is one of the premier communications services provider to businesses across the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.35 billion in revenue with more than 1,800 employees and is headquartered in Quincy, MA just off I-93 and directly next to the North Quincy T Station on the Red Line. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success. Granite has been recognized by the Boston Business Journal as one of the Healthiest Companies in Massachusetts. Our Quincy office has an onsite dining facility and a fully equipped state of the art gym that offers daily Cross Fit, Mixed Martial Arts, and Yoga classes available to employees at zero cost. Granites philanthropy is unparalleled with over $6 million in donations last year to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimers Association to name a few. We have been rated a Fastest Growing Companies by Inc. Magazine past ten consecutive years in a row (2007-2016). If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you. General Summary of Position: We are seeking business-oriented, customer service driven professionals to provide high quality service to Fortune 500 level customers. As a Premier Billing Analyst Intern, you will be responsible for helping the Premier Account team maintain the high level of billing accuracy that Granite is known for. Duties and Responsibilities: * Preparing for and helping manage Granites day to day billing questions, steamed from Sales Department, Premier Department and Customer directly * You will assist in the resolution of disputes and answer customer inquiries as they arise; whether this is through email or over the phone. * Help answer the day to day inquiries such as credit applications. Required Qualifications: * Working towards Bachelors Degree * Analytical thinker