Job Description

OUR COMMITMENT TO DIVERSITY AND EQUITY

HPN is committed to creating a diverse and equitable environment and is proud to be an equal opportunity employer. HPN recruits, employs, trains, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other protected status. We believe that the more inclusive we are, the better our work will be. We aspire to build a diverse team, one that better reflects the people and communities we serve. Applicants who contribute to this diversity are strongly encouraged to apply.

WE VALUE

Collaboration - We are a true network. We believe in the power and benefits of broad engagement, empowerment and collaboration.

Connection - We actively build relationships that connect people, ideas, and organizations to forge new paths for improving communities.

Inclusion - We recognize our power comes from the collective and cooperative nature of our work, based on an environment that is inclusive of diverse experiences, backgrounds and perspectives.

Respect - We are open, honest, and respectful in all of our interactions which strengthens our relationships, our mission, our work with colleagues and members, and ultimately the lives of the people we all serve.

Transformation - We work with our members to transform our industry by creating systemic solutions to help people who live in our communities to thrive.

ABOUT THE ORGANIZATION

HPN Select is a national procurement solution for HPN members — organizations that share a common goal of helping people live in cleaner, safer, healthier, and more affordable homes. Our goal is to ensure the future of procurement for affordable housing, is simpler, more streamlined and built for sustainability and efficiency. We are working to help developers and owner-managers connect with vendors in ways that make it easier to access quality and nationally available products at a fair price. And we are enabling greater visibility and transparency in buying decisions and smarter dollar allocations.

ABOUT THE ROLE

This is an exciting, senior level, opportunity to take full responsibility for a group purchasing organization’s customer service operation as well as negotiating and overseeing vendor contracts. The consortium is comprised of leading affordable housing providers throughout the US. 

You will be expected to support and further the procurement operations of the organization.  The role will set an appropriate course for services to our clients, developing and delivering the category, contract and supplier relationship management strategy for the business whilst maintaining the highest level of quality, innovation, efficiency, and effectiveness of the business.  The role requires an experienced procurement leader with extensive experience in the multi-family property management sector.

The role will report directly to the President and will have responsibility for customer service, all vendor relations, and associated staff.

MAJOR DUTIES AND RESPONSIBILITIES

• Responsible for the delivery and successful implementation of the operational budget for HPN Select.
• Responsible for the delivery of forecast revenue, cost and profit for HPN Select
• Generate and evidence financial savings for members and customers.
• Develop and deliver the strategic category growth plans to support the annual work plan. 
• Develop, report, monitor and improve operational performance and efficiency across HPN Select including the key performance measures.
• Key member of the senior management team responsible on a day to day basis for the key stakeholder relationships.
• Develop and implement commercial agreements with supply chain partners focusing on value for money and best price for members.
• Support the development of people within the team according to the required competencies of the roles and to be responsible for the training program.
• Develop and implement, using strong project management techniques, the annually agreed framework strategy.
• Develop and maintain outstanding customer service and monitor customer satisfaction levels and develop impactful key performance indicators.
• Maintain appropriate levels of membership engagement through the category and buying teams.
• Develop, achieve sign off and implement a wider platform of offerings to continuously enhance the client outsourced offer.
• Responsible for the research and development of new products and services to support the procurement requirements of the client and its members.
• Main point of contact for all key strategic relationships with suppliers.
• Responsible for the quality assurance of all legal and regulatory requirements associated with the service.
• Develop, implement and monitor robust category management, supplier relationship management and contract management procedures within the business.
• Provide expertise in procurement and supply chain management for the business and its client.
• Manage the implementation of the strategy ensuring that systems, policies and procedure manuals are documented and maintained.
• Develop and monitor effective systems for tendering, management information systems, vendor rating, performance benchmarking and price benchmarking.
• Any other requirements that may occur in the delivery of the business requirements.

QUALIFICATIONS

• Proven experience of working in a high performance senior management team.
• Proven commercial acumen.
• Proven success of procurement in a complex relationship environment.
• Proven success as a leader in a customer focused environment.
• Confident negotiator with the ability to develop and close on solution based opportunities.
• A positive and determined approach to researching and analyzing potential growth opportunities.
• Strong communication skills in all mediums and environments.
• A sound understanding of the value of procurement services particularly in regulated or publicly funded environments.
• A real achiever who can bring solid vision, leadership and focus across all our development and commercial activities.
• Intellectually strong and with a sharp and astute business mind, your analytical and numerical acumen will be second to none.
• Above all you will possess the presence, personality and stature to win the hearts and minds of colleagues, customers and suppliers alike.
• Experience of large-scale procurement activities, including extensive knowledge of US Procurement regulations
• Solid experience in the multi-family property management and operations sector. Affordable housing sector experience highly desired.

CORE COMPETENCIES

• The individual will have excellent communication skills and the ability to influence across a broad range of complex stakeholder relationships.
• The individual will have the ability to lead, directly, a team of professional buyers and category managers and align activities to strategic outcomes.
• We are looking for someone who can identify critical issues with ease and negotiate suitable solutions to a positive outcome.
• Someone who exhibits confidence and extensive knowledge of emerging industry practices when solving problems.
• Someone who pushes creative thinking beyond the boundaries of existing industry practices.
• We are looking for someone who considers the customer at the heart of everything they do and supports and nurtures an environment of innovation and creativity.
• We are looking for someone who can drive a change program that will increase customer satisfaction, engagement and deepen our partnership relationships.

OTHER

• Position may be performed remotely in the US
• Moderate travel required

APPLY

Click: https://sforce.co/3gL3X7f to apply.