Intern, Quality Assurance Job ID 2017-3123 # of Openings 1 Job Locations Lenexa, KS Office Category Engineering and Testing Overview The Quality Assurance Intern is responsible for assimilating to the culture, values and processes of Hyland Software. Specifically, one will have the opportunity to learn the software development life cycle and effective use of internal applications. Responsibilities Gain an understanding of the Software Development Life Cycle, including the Software Change Request and Release processes Work closely with QA and Development teams to ensure proper understanding of solutions, designs and implementations, in addition to reviewing, updating, and executing test plans Expand on knowledge of basic troubleshooting skills and tools by shadowing and receiving instruction from a senior QA team member Develop an awareness of customer issue troubleshooting and resolution Create appropriate documentation for assigned projects Actively participate in QA Events Qualifications Currently enrolled in an educational institution Interest in software and technology Ability to work independently as well as in teams Ability to effectively use troubleshooting and technical skills High-level of professionalism and personal conduct Strong written and verbal communication skills Strong problem solving skills Understanding of Microsoft operating systems Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job ? ****This internship is for Summer 2018