JOB SUMMARY:

This position is responsible for accurate and timely posting of payments from insurance, patients, third party, Medicare, Medicaid, etc. They are also responsible for supporting the mission, vision and values of Upstream Rehabilitation.

QUALIFICATIONS:

• Education - High school diploma or equivalent
• Previous experience in the healthcare field.
• Preferred current knowledge of business operations and processes.
• Experience reviewing and posting payments from Explanation of Benefits. Experience ensuring that all current months & deposits are posted and balanced within the current month.
• Attention to detail.
• Working knowledge of medical Explanations of Benefits.
• Working knowledge or ability to learn company standard programs.
• Ability to effectively communicate with others within the business office.
• Ability to examine processes, polices, and problems, and offer solutions.
• Have an overall positive and supportive attitude of yourself, your team members, and the company.
• Ability to work in a team environment.
• Prefer experience in the healthcare industry.

 JOB FUNCTION:

• The primary responsibility of the person will be to manually and electronically post payments per the Explanation of Benefits
• Balances all posted payments to the deposit at the end of every calendar day
• Provides corrections or adjustments when necessary
• Provides excellent service to co-workers and customers. Provides feedback concerning quality and process improvement for leadership.

WE STRIVE TO PROVIDE AN INCLUSIVE WORK ENVIRONMENT WHERE OUR DIFFERENCES ARE CELEBRATED FOR THE VALUE THEY BRING TO OUR COMMUNITIES, OUR PATIENTS AND OUR TEAMMATES, AND WE COMMIT TO CONTINUE TO FOCUS ON DIVERSIFYING EVERY LEVEL OF OUR WORKFORCE ACCORDINGLY.

Required Skills Required Experience

PERSONALITY AND ATTITUDE REQUIREMENTS:

• Able to project Dollywood’s image by being genuinely friendly and caring and by taking pride in their work.
• Must be self-motivated and disciplined.
• Must be able to prioritize and complete work assignments on a timely basis.
• Must maintain strict confidentiality and judgment regarding privileged information.
• Must display and live out our Lead With Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated.
• Must be willing to constantly improve.
• Must have professional appearance with good personal hygiene.
• Must promote and support a “team” work environment by cooperating and helping co-workers.
• Must adapt to changes easily.
• Must tolerate a fast-paced, hectic environment.
• Must show appreciation to others.
• Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines.

ESSENTIAL FUNCTIONS NECESSARY TO PERFORM JOB DUTIES:

• Able to display and live out our Lead with Love principles strongly rooted in the Dollywood Company culture by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated.
• Able to hear, see and speak.
• Able to speak, read and write English.
• Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees.
• Must have manual dexterity necessary to complete all job duties.
• Able to sit and/or stand for long/short periods.
• Able to maintain good personal hygiene.
• Able to get along with other employees to work out problems and resolve conflicts.
• Able to comprehend instructions and retain information.
• Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays.
• Able to tolerate a fast-paced, hectic environment.
• Able to be flexible to handle frequent changes in priorities.
• Able to prioritize tasks and complete assignments on time.
• Able to tolerate temperatures of0 to 110 degrees.
• Able to work outdoors.
• Must be able to hear well in a noisy or musical environment.
• Must be able to see near and far and have good color and depth perception.
• Must be able to lift, carry, push and pull, or help lift, carry, and push and pull items up to 50 pounds.
• Must be able to adjust to outside temperatures ranging from 32 to 100 degrees Fahrenheit with fluctuations in humidity.
• Must be able to climb and work comfortably in high positions up to 80 feet off the ground.
• Able to communicate over headset and radio.
• Must be able to stand or sit over long periods of time.
• Must be able to move about, climb, bend, twist, kneel, stoop, push, and pull.
• Must have good manual dexterity and be able to operate electrical and electronic audio and lighting equipment properly.