Expand Account Associate Sales San Luis Obispo, California Description The Expand Account Associate is responsible for achieving monthly sales revenue targets while exemplifying the MINDBODY Core Values. This role focuses on increasing the revenue and success of our existing customer portfolio using upsell strategies to sell MINDBODY gift cards, key tags, Promote and other strategic products. MINIMUM QUALIFICATIONS AND REQUIREMENTS: * Bachelors degree or equivalent work experience desired * 0-2 years of professional sales experience, preferably SaaS or Health & Wellness industry * Proficient level at Microsoft Suite (Excel, Word, Powerpoint, Outlook) * Knowledge of web technologies or web savvy * Exposure to the Wellness industry * Excellent written and verbal communication skills * Ability to consistently maintain attention and concentration for extended periods of time and function in a high stress environment, under substantial time pressure * Must be able to adapt to evolving department/role, able to take on new challenges as they become delegated to your position PRINCIPAL DUTIES AND RESPONSIBILITIES: * Uses consultative sales skills to pitch and consult with existing customers by proactively determining the customers needs specifically regarding gift cards or key tags or Promote * Professionally hand off customer when appropriate to Account Managers for further upsell opportunities * Initiates customer contact using various methods of communication to suit customer needs including but not limited to: introduction (cold calls), follow-ups, and demonstration calls, introduction emails, follow-up emails, pre- and post-demonstration reminders * Plans and organizes personal sales strategies including, daily/weekly/monthly schedule to both exceed sales targets and mitigate customer churn * Maintains product and industry expertise, including software and application updates, releases, new partner offerings, market conditions, and industry trends * Effectively manage pipeline and opportunities in Salesforce.com to meet and/or exceed quote and account progress utilizing Salesforce.com * Effectively forecast business on a monthly and quarterly basis * Participates in trade shows and conventions as required * All other duties as assigned WORK ENVIRONMENT AND PHYSICAL DEMANDS: * Able to travel if needed, very limited travel required * Ability to lift 50 lbs. (Tradeshow build-out) * Ability to talk on phone with potential customers for long periods of time * Dexterity of hands and fingers to operate a computer keyboard. * This position is mostly stationary and will be required to remain stationary for extended periods of time. * Specific vision abilities required by this position include close vision, color vision, and the ability to adjust focus. * The noise level in the work environment is usually moderate.