2019 Summer Intern: Process Analyst -Date posted01/02/2019Requisition Number:232466BRLocation:United States - North Carolina - CharlotteZip Code:28217Area of Interest:Information Technology ServicesPosition Type:Intern At A Glance -Youre a motivated rising Junior or above with a 3.0 GPA or higher seeking a degree in one of the following majors listed below from an accredited four-year university: -Information Technology -This is a learning-intensive program designed to give you essential business insights and hands-on experience in your field of choice. Its a full-time, 10-week commitment fromMay 29, 2019throughAugust 2, 2019. -Benefits include professional development sessions, networking opportunities, and mentorship. Spend a productive summer with Spectrum You have clear aspirations and are seeking a summer internship program that will help you meet them. Find it at Spectrum, named one of the Top 100 Internship Programs in the United States by WayUp. Our internships are designed to provide first-rate, hands-on experience in the telecommunications industry. We offer opportunities to gain new skills and elevate the ones you already have, all in a robust and forward-thinking business setting. Well connect you with people who can give you a better understanding of the industry and help you accomplish real goals you can add to your résumé. The mentorship opportunities and proximity to leadership are benefits with far-reaching potential in your professional education. Its about learning and growing Youre dedicated, and that means your time as much as your effort. This 10-week, 40hr/week internship offers exposure to real-world business. As a Spectrum Intern, youll be essential to two teams your respective department and your Intern peer group. Partner with other accomplished and dedicated interns on research and cross-functional projects. Youll have an opportunity contribute real value and meaning to the larger organization. Department and team-focused projects account for about 80% of your schedule. Youll spend the other 20% on professional development sessions and networking activities, including the Kickoff Conference on May 29 and 30, webinars, community service, and final presentations. As part of a peer community, youll contribute to cross-functional group projects, and should be ready to take on new projects as they come up. What you can expect in this role Overall process within the Enterprise Web Services group. We use Jira as a means of tracking work throughout our Software Development Life Cycle (SDLC). Intern will help improve our process using Jira whether through reviewing of tickets, running reports, creating dashboards, or ensuring the quality of work being done in Jira is being done per our SDLC process. Resource will also work with our Intake process to understand projects coming into our department and ensuring they are being tracked successfully until Delivery starts. Role may also include the creation of further process and departmental documentation needed to ensure everyone is following the same guidelines. Heres what it takes to get started Skills and experience required for this role include: -Ability to travel locally to Spectrum Intern development events and activities throughout the program -Housing and transportation; these are not provided by Spectrum -Analytical skills -Oral and written skills -Project and time management skills -Proficiency in Microsoft Office: Word, Excel, PowerPoint, Access The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.FCC Unit:Business Unit: