JOB SUMMARY:
The role of the Productions/Prep Cook is to maintain a clean and orderly kitchen while executing with excellence, the foods needed throughout Dollywood and/or Dollywood’s Splash Country in a manner consistent with the Mission and Values of The Dollywood Company.
SUMMARY OF MAJOR DUTIES AND RESPONSIBILITIES:
- Implement processes at cost center, designed to ensure maximized operational efficiencies and enhance the guest experience
- Must be able to do all of the duties required for Cook 2, including knife skills, operating various kitchen equipment including but not limited to: slicers, ovens, smokers, warmers, grills, tilt skillets, kettles, mixers, buffalo chopper, dollies, rolling racks, dishwasher, brooms, mops, etc.
- Checks with Chef de Cuisine for daily objectives
- Ensures all dishes are prepared and presented in accordance with standard recipes and presentations established by the Chef de Cuisine
- Follows Plate Perfect; enforce preparation/food handling standards which ensure designated portion control
- Know, understand, and enforce the use of the “Start Fresh” program when necessary; must be signed off on Start Fresh within 30 days of accepting this position
- Make sure all HACCP principles and application guidelines are followed
- Receiving - all goods are received in good condition and acceptable for use
- Budget - achieves budgetary goals for food cost control
- Inventory Control - responsible for maintaining a proper level of inventory at all times
- Know, understand, audit, and enforce all food safety guidelines meeting Dollywood Company and Sevier County Department of Health Guidelines in order to maintain a clean and sanitary culinary environment
- Ensures assigned workstation has proper level of par stocks and supplies according to daily menus and caterings
- Follows all procedures/standards affecting Foods financial standing such as Plate Perfect, recipe compliance, portion control, waste, suggestive selling, clocking in/out properly, and completion of tasks in a timely and accurate manner.
MANAGEMENT RESERVES THE RIGHT TO CHANGE AND/OR ADD TO THESE DUTIES
Required Skills
PERSONALITY/ATTITUDE REQUIREMENTS:
- Able to project Dollywood’s image by being genuinely friendly and caring and by taking pride in their work
- Must be self-motivated and disciplined
- Must be able to prioritize and complete work assignments on a timely basis
- Must maintain strict confidentiality and judgment regarding privileged information
- Must display and live out Lead with Love principles by being: patient, kind, humble, respectful, selfless, forgiving, honest, and committed
- Must be willing to constantly/improve
- Must have professional appearance with good personal hygiene
- Must promote and support a “team” work environment by cooperating and helping co-workers
- Must adapt to changes easily
- Must tolerate a fast-paced, hectic environment
- Must show appreciation to others
- Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines
- Positive, enthusiastic attitude toward job, fellow employees and guests
- Honest and dependable
- Have a sense of urgency
- Cooperating with fellow employees and guests to create a pleasant work environment
ESSENTIAL FUNCTIONS NECESSARY TO PERFORM JOB DUTIES:
- Able to display and live out Lead with Love Qualities, strongly rooted in the Dollywood Company culture, by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
- Able to hear, see and speak
- Able to speak, read and write in English
- Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees
- Must have manual dexterity necessary to complete all job duties
- Able to sit and/or stand for long/short periods
- Able to maintain good personal hygiene
- Able to get along with other employees to work out problems and resolve conflicts
- Able to comprehend instructions and retain information
- Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
- Able to be productive in a fast-paced, dynamic environment
- Able to be flexible to handle frequent changes in priorities
- Able to prioritize tasks and complete assignments on time
- Able to operate/drive a company vehicle with valid TN driver’s license
- Able to add, subtract, multiply and divide with accuracy.
- Able to communicate effectively using standard English grammar and punctuation
- Able to work outdoors.
- Ability to move about in confined areas
- Able to stand, balance, kneel, stoop and bend to maintain clean work environment and serve guests
- Ability to see near and far to safely operate equipment and negotiate work environment.
- Able to reach high and low to get supplies
- Able to have finger movement to do detailed work, run a register or guest check system, calculator, etc.
- Able to listen and speak to be able to communicate
- Able to smile and make eye contact
- Able to make decisions by analyzing information allowing on-the-spot correction of guests concerns
- Ability to hear directions and follow verbal instructions
- Ability to tolerate extreme heat, extreme cold, and humidity necessary to work in kitchens, walk-ins, freezers, climate changes and work outdoors
- Ability to tolerate detergents and chemicals such as, but not limited to, dish liquids, bleach, Tide, degreaser, oven cleaner and other chemicals necessary to clean/sanitize equipment and environment
- Ability to handle hectic situations arising from accommodating a large number of guests at one time, changes in work schedule and job assignments
- Ability to work with others in a friendly, positive manner
- Must be able to lift 30 pounds with or without 2 person lift. 30+ pounds require a 2 person lift
- Must be able to work and tolerate temperatures ranging from 0 to 120 degrees
- Ability to perform other duties as assigned.
Required Experience
EDUCATIONAL AND EXPERIENCE REQUIREMENTS:
- Cook experience is required
- Ability to read, write, comprehend, and speak English
- Must be 18 years of age
- Must pass a criminal background check
- ServSafe Certification is required within 30 days of accepting this position