JOB DUTIES: 

• Answer in-coming calls and route appropriately throughout department
• Responsible for office supplies, maintenance of office equipment and general office organization
• Chart preparation for therapists
• Maintain petty cash balance
• End of day balance report with daily deposit balance
• Participate in IRG Training Programs and Lunch & Learns
•  for multiple clinics, post charges into billing software and ensure claims go out to insurance company
• for multiple clinics, manage insurance denials and accounts receivable; communicate with insurance companies and patients about oustanding balances
• Other duties as assigned

QUALIFICATIONS:

• Candidate must have superior customer service and communication skills
• Ability to stay organized and multi-task in a fast paced healthcare environment
• Ability to work independently
• Prior healthcare experience preferred
• Minimum educational requirement is a high school diploma or GED We offer competitive wage, along with a comprehensive benefits plan that includes medical, dental, vision, 401K, PTO, short and long term disability, and more. Please do not contact the clinic directly.

WE STRIVE TO PROVIDE AN INCLUSIVE WORK ENVIRONMENT WHERE OUR DIFFERENCES ARE CELEBRATED FOR THE VALUE THEY BRING TO OUR COMMUNITIES, OUR PATIENTS AND OUR TEAMMATES, AND WE COMMIT TO CONTINUE TO FOCUS ON DIVERSIFYING EVERY LEVEL OF OUR WORKFORCE ACCORDINGLY.

Required Skills Required Experience

PERSONALITY/ATTITUDE REQUIREMENTS

• Able to project Dollywood’s image by being genuinely friendly and caring and by taking pride in their work. • Must be self-motivated and disciplined. • Must be able to prioritize and complete work assignments on a timely basis. • Must maintain strict confidentiality and judgment regarding privileged information. • Must display and live out our Lead With Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated. • Must be willing to constantly improve. • Must have professional appearance with good personal hygiene. • Must promote and support a “team” work environment by cooperating and helping co-workers. • Must adapt to changes easily. • Must tolerate a fast-paced, hectic environment. • Must show appreciation to others. • Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines.

ESSENTIAL FUNCTIONS NECESSARY TO PERFORM JOB DUTIES

• Able to display and live out our Lead With Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated. • Able to hear, see and speak. • Able to speak, read and write English. • Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees. • Must have manual dexterity necessary to complete all job duties. • Able to sit and/or stand for long/short periods. • Able to maintain good personal hygiene. • Able to get along with other employees to work out problems and resolve conflicts. • Able to comprehend instructions and retain information. • Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays. • Able to tolerate a fast-paced, hectic environment. • Able to be flexible to handle frequent changes in priorities. • Able to prioritize tasks and complete assignments on time. • Able to tolerate temperatures of 0 to 100 degrees. • Able to work outdoors.