Legal Policy Operations Agent Twitter 56 reviews - San Francisco, CA 94103 Twitter 56 reviews Read what people are saying about working here. Who We Are: The teams in Twitters Trust & Safety (T&S) department work to safeguard the users voice in balance with manageable risk through policy enforcement that promotes trust in Twitter. Areas of focus include privacy and intellectual property rights, government and law enforcement requests, advertising policies, and safety advocacy. What Youll Do: Twitter Trust & Safety seeks a goal-oriented, focused person to join our Legal Policy team in San Francisco and help keep our legal process operations organized and on track. If you're detail-oriented, dedicated, analytical, and have a knack for managing multiple tasks efficiently. You will handle global legal requests for account information, primarily document intake and processing. You will work closely with Legal Policy team members in San Francisco, Ireland, and Singapore on prioritizing requests and making the teams operations more consistent. Legal Policy team members also serve on an on-call rotation, working closely with other members of Trust & Safety to provide timely responses to emergency requests from all over the world. Experience in reviewing, documenting, and tracking legal requests is preferred. You will be responsible for supporting your team in making sure requests are processed and tracked in an accurate, efficient, and timely manner. This role may require weekend coverage (Sunday-Thursday or Tuesday-Saturday schedule). Who You Are: * You have experience with high volume legal document intake and processing * You are at ease with providing clear and concise responses to time-sensitive requests * You are an excellent communicator, and will maintain open, thorough, and regular communication with teammates and cross-functional teams * You are flexible and can adjust accordingly to ensure team efficiency and deliverables are met * You are detail-oriented, organized, and able to prioritize tasks in a dynamic work environment even when they are sometimes monotonous * You are able to spot anomalies or unusual patterns in requests you handle * You can deliver consistent high-quality work * You are looking for an entry level position, and have limited or no prior work experience. However, any experience you have with high volume document intake and processing is beneficial * You are a keen decision maker, self motivated, and a team player Requirements: * Excellent business judgment and strategic thinker; extremely detail-oriented * Exceptional communication and writing skills * Passion and enthusiasm for protecting freedom of expression and user privacy * Perseverance, determination, and grit; a stand out colleague * Ability to manage time and prioritize work effectively * This role will require weekend coverage (Sunday-Thursday or Tuesday-Saturday schedule). Preferred qualifications: * 1-3 years experience at a tech company in a similar role * Bachelors Degree or equivalent education / experience * Complete fluency in English and a second language (Preferable languages include German, Russian, Spanish, Portuguese, Italian, Korean, or French) NOTE: Telecommuting is not an option; this is a full-time role in San Francisco. Please be sure to specify all languages and level of fluency in your application/resume. We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Twitter - 4 hours ago - save job - original job Apply Now Apply On Company Site Save this job