Job Description
We’re looking for an Account Manager to join the team who can deepen our partnership with the largest brand in the world. This role requires someone familiar with our internal tools and systems who can immediately make an impact on the team.
What You'll Do:
Collaborating with clients and their media agencies to understand their objectives, recommending best practices, and developing effective campaigns
Educate and consult to demonstrate how to use Twitter’s advertising products, best practices, how to develop effective campaigns.
Executing, optimizing, and analyzing advertising programs using internal tools, external tools and dashboards. ( eg Branch, BrandWatch )
Resolving campaign issues in a timely and productive manner, and identifying and implementing process improvements
Managing contracts and renewals, and assisting our Sales Finance organization with payables and collections
Developing and owning regular reporting systems to help manage the expectations of numerous internal and external stakeholders
Providing feedback to our product and tools teams to help us scale our advertising platform
Driving product adoption of new ad units and formats
Mentoring new team members as our organization grows
Qualifications
Qualifications
4+ years of experience managing digital marketing programs for advertisers or their agencies
Demonstrated ability to create, develop, and enhance customer relationships
Ability to manage large customer relationships and manage through conflict, driving groups to collective business decision
Proven track record translating marketing objectives into results for advertisers.
Demonstrated experience effectively optimizing marketing campaigns by analyzing performance and recommending adjustments to key performance drivers.
Excellent communication and presentation skills, attention to detail, and a bias for proactively resolving issues
Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision
Must have strong understanding of digital marketplace and understanding of the competitive landscape in which we operate
A passion for Twitter and our mission
BA / BS degree
Additional Information
We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.