Supervises the daily business operations of the practice through oversight of staff. Supervises the alignment of the practice with the core purpose and beliefs of the company, daily financial aspects of the practice, with strong focus placed on the patient experience and encouraging teamwork.
Responsibilities include:
- Supervises the daily operations of the practice.
- Supervises practice revenue through the greeting of patients, communication with staff and doctors as it relates to scheduling, and handles relevant payor relations.
- Provide onsite leadership and accessibility to staff members and doctors on accomplishing strategic and operational goals and related tasks.
- Regularly reviews and reports back to practice manager daily business updates that identify plan shortfalls and opportunities.
- Accountable for effective inventory control and AR management to ensure the attainment of inventory turn and effectivity metrics.
- Supervises that the Practice’s policies, procedures and processes are being adhered to.
- Performs other similar tasks, as necessary, to support the practice manager in ensuring that the practice meets its metrics in support of its strategic objectives.
Required Skills
- At least 1 year experience as a Patient Services Representative or similar position.
- Responsible and reliable individual who is capable of demonstrating leadership potential.
- Proficiency in MS products, including Microsoft Excel preferred not required
- Demonstrates leadership qualities.
- Excellent customer service skills.
- Highly motivated team player
Required Experience