Customer Service Technician in Campbellsville, KY at Windstream Date Posted: 19/11/2018 × Join Our Talent Network Why Join Our Talent Network? Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you. Receive alerts with new job opportunities that match your interests Receive relevant communications and updates from our organization Share job opportunities with family and friends through Social Media or email It's a digital business card for us to contact you in the future. Separate from your official application Job Snapshot Employee Type: Full-Time Location: 1715 East Broadway Street Campbellsville, KY Job Type: Experience: 3 to 5 years Date Posted: 19/11/2018 Job Description Job ID:18004126 Please note that this position follows an initial Union job bidding process ESSENTIAL JOB FUNCTIONS: 1. Provide installation and repair services to residential and business customers, including data, POTS, Internet service and equipment 2. Climb telephone poles and use ladders to provide service 3. Interpret work drawings and instructions, including paperwork 4. Work with other communication groups to provide service as needed 5. Sell and promote Windstream products and services 6. Ability to work scheduled tour, overtime, callouts, and standby as needed 7. Train new employees on daily job functions 8. Operate hand held computer for retrieving and clearing job tasks 9. Other duties as assigned KNOWLEDGE, SKILLS AND ABILITIES: (Required) 1. Ability to lift and control a 28 ladder, weight 70 lbs., plus 6 lb. levelizer 2. Ability to distinguish colors in a cable 3. Good to excellent communication skills 4. Good to excellent mechanical ability 5. Ability to climb using ladder and/or gaffs and to work aloft (must pass Windstream Pole Climbing Course) 6. Ability to use test equipment 7. Good to excellent computer skills preferred 8. Basic understanding of electronic theory preferred 9. Must be neat in appearance 10. Ability to work in confined spaces; manholes 11. Ability to write legibly, to prepare neat and accurate records 12. Ability to attend training, local and out-of-state 13. Ability to work at any assigned location Job Requirements Minimum Requirements: *Education: High School or GED Equivalent required, plus two year technical degree in computers or electronics or the equivalent in work experience (see experience below) desired. *Experience: 3-5 years experience with installation or maintenance of telecommunications voice & data network service & equipment or equivalent education (see education above). *Certification/License: Valid OH Drivers License, CDL License or ability to obtain one, must maintain a safe driving record. *Compliance with Weight Restrictions/Safe Load Limits for Equipment and Ladders EQUIPMENT USED/WORKING ENVIRONMENT: Test equipment, Ladders, Climbing hooks, Hand & Power tools, Van EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.