Global Customer Services Intern, Program Success & Marketing (Remote)

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BD

Global Customer Services Intern, Program Success & Marketing (Remote)

Remote
Internship
Paid
  • Responsibilities

    JOB DESCRIPTION

    Be part of something bigger!

    BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics, and the delivery of care. We have over 70,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.

    MMS Virtual Summer Internship  

    Function: Program Success Consultant, Education Services

    DESCRIPTION:

    BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. The company supports the heroes on the frontlines of health care by developing innovative technology, services and solutions that help advance both clinical therapy for patients and clinical process for health care providers. BD and its 70,000 employees have a passion and commitment to help improve patient outcomes, improve the safety and efficiency of clinicians’ care delivery process, enable laboratory scientists to better diagnose disease and advance researchers’ capabilities to develop the next generation of diagnostics and therapeutics. BD has a presence in virtually every country and partners with organizations around the world to address some of the most challenging global health issues. By working in close collaboration with customers, BD can help enhance outcomes, lower costs, increase efficiencies, improve safety and expand access to health care. In 2017, BD welcomed C. R. Bard and its products into the BD family. For more information on BD, please visit bd.com.  

    PROGRAM OBJECTIVE/SCOPE:**

    The BD Medication Management Solutions (MMS) division proudly offers a Virtual Summer Internship Program for undergraduate students. Through this program, you will have the chance to gain real-world experience in project and program management within a global education services function. Under the guidance and direction of the Education Services Manager, you will research and compile industry best-practices and leverage voice of the customer (VOC) data to amplify customer reach through the creation and dissemination of engaging content designed to build awareness of customer training courses and resources. In addition, you will collaborate with cross functional business teams to manage content through the full approval process and ensure only approved content is released to market. At the completion of your internship, you will gain valuable feedback and exposure by reporting your findings and recommendations discovered through marketing campaign analytics and other relevant data/findings to our BD Global Customer Service leaders. The culmination of your work will support the growth and continuous improvement of BD MMS customer training programs.

    WHAT YOU CAN EXPECT:

    This internship will provide the opportunity to learn about business key drivers, customer value perspectives, product adoption, and program management as it relates to healthcare technology education. The opportunity will allow you to sharpen your analytical, communication, marketing, and problem-solving skills, while building a business acumen.

    WHAT WE EXPECT:

    We are looking for an intern who:

    • Is a motivated learner

    • Collaborative team player with strong verbal and written communication skills

    • Has a ptitude to take direction, work independently, and demonstrate initiative while working in a remote environment

    • Has an interest in career expansion within Healthcare Technology arena

    KEY RESPONSIBILITIES:

    • Maintain a virtual, professional presence during business hours

    • Perform research and analysis on industry best practices

    • Formulate email marketing campaign to support customer training initiatives aligned to GCS Education Services business strategies and branding standards.

    • Create and disseminate engaging content designed to build awareness of customer training courses and resources

    • Collect and interpret data and use the findings to make recommendations for future marketing campaigns, program growth, and continuous improvement

    • Propose solutions to challenges/gaps identified and gain agreement

    • Draw upon professional concepts to collaborate with others

    • Provide/prepare weekly status updates on tasks related to project

    QUALIFICATIONS

    REQUIRED:

    • Sophomore , junior or rising senior (current junior ) pursuing a Bachelors degree with a preferred concentration in Marketing, Business/Management, or similar

    • Working knowledge of Microsoft Office applications (Outlook, Word, Excel, Teams, PowerPoint)

    • The candidate must be legally authorized to work in the United States without limitations and require no sponsorship for visa status now or in the future ( e.g., H1-B status)

    • Access to good Wi-Fi during the length of this remote internship .

    • Candidate is responsible for all housing and transportation costs, if applicable.

    In order to qualify for this position, applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time.

    For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

    WHY JOIN US?

    A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life’s purpose through the work that they do every day.

    You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates.

    To learn more about BD visit https://jobs.bd.com/

    Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

  • Industry
    Medical Devices
  • About Us

    BD is one of the largest medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and delivery of care. BD’s 70,000+ associates help customers enhance outcomes, lower costs, increase efficiencies, improve safety, and expand access to health care. BD has a presence in virtually every country and partners with organizations around the world to address some of the most challenging global health issues.