Manage social media marketing campaigns and day-to-day activities including:

• Develop relevant content topics to reach the company’s target customers.
• Create, curate, and manage all published content (images, video and written).
• Monitor, listen and respond to users in a “Social” way while cultivating leads and sales.
• Conduct online advocacy and open a stream for cross-promotions.
• Develop and expand community and/or influencer outreach efforts.
• Oversee design (ie: Facebook timeline cover, profile pic, thumbnails, ads, Twitter profile, blog images, etc.).
• Design, create and manage promotions and social ad campaigns.
• Manage efforts in building online reviews and reputation. Monitor online reviews and respond to each review.
• Analyze key metrics and tweak strategy as needed.
• Compile reports for management showing results (ROI).
• Become an advocate for the company in social media spaces, engaging in dialogues and answering questions where appropriate.
• Demonstrate the ability to map out a comprehensive marketing plan. Drive strategies that are proven by testing and metrics.
• Develop organizational elements in order to implement a proactive process for capturing happy, loyal customer online reviews.
• Monitor trends in social media tools, applications, channels, design, and strategy.
• Implement ongoing education to remain highly effective.
• Identify opportunities in user-generated content surrounding the company.
• Analyze campaigns and translate anecdotal or qualitative data into recommendations and plans for revising social media, content marketing, SEO and social advertising campaigns.
• Monitor effective benchmarks (Best Practices) for measuring the impact of social media campaigns. Analyze, review, and report on the effectiveness of campaigns in an effort to maximize results.

Unfortunately, we do not offer relocation costs for this position. We do provide housing and transportation for the duration of the internship.

• Must have Bachelor’s Degree in Marketing, Public Relations, or related field.
• Demonstrates creativity and documented immersion in social media.
• Skilled and experienced in graphic design.
• Proficient in content marketing theory and application.
• Experienced in sourcing and managing content development and publishing.
• Exhibits the ability to jump from the creative side of marketing to analytical side, able to demonstrate why their ideas are analytically sound.
• Displays in-depth knowledge and understanding of social media platforms, their respective participants (LinkedIn, Facebook, Twitter, Instagram, YouTube, Pinterest, etc.) and how each platform can be deployed in different scenarios.
• Maintains excellent writing and language skills.
• Enjoys a working knowledge of the blogging ecosystem relevant to the company’s field.
• Displays ability to effectively communicate information and ideas in written and video format.
• Is a team player with the confidence to take the lead and guide other employees when necessary (ie: content development, creation, and editing of content, etc.).
• Makes evident good technical understanding and can pick up new tools quickly.
• Maintains a working knowledge of principles of SEO including keyword research and Google Analytics. Highly knowledgeable in the principles of “Search and Social.”
• Possesses functional knowledge and/or personal experience with WordPress.
• Demonstrates winning Social Customer Service techniques such as empathy, patience, advocacy and conflict resolution.
• Possesses great ability to identify potential negative or crisis situation and apply conflict resolution principles to mitigate issues.
• Proven track record in previous social media campaigns.
• Excellent writing skills
• Highly skilled communicator
• He or she must believe in our mission and be passionate about educating the public about the value of our program
• Must be a good speaker with the ability to articulate the program to a wide range of audience who is otherwise unfamiliar with our Non 12 Step method
• Must fully understand and embody our unique approach to healing addiction
• Self-starter with the ability to prioritize and manage time independently. Strong work ethic
• Ability to treat all individuals with compassion, dignity, and respect
• Be willing and able to honor strong confidentiality standards
• Must be well groomed while representing our company
• Be respectful of cultural and religious diversity

The Exclusive Hawaii is a holistic, non 12-step residential addiction treatment center on the Big Island of Hawaii. We focus on addressing the root causes of addiction.