Character Lab is looking for a Project Manager. Reporting to the Director of Research Infrastructure (Nora Stinley), the Project Manager will be responsible for the coordination and completion of key projects that enhance and maintain the functionality of the Character Lab Research Network digital platform. This is an exciting opportunity for a detail-oriented, innovative professional to have a tremendous impact by ensuring we build and maintain systems to advance the science and practice of character development.

Our digital platform is hosted by Qualtrics, and is a combination of standard Qualtrics products as well as custom products designed and developed in collaboration with Qualtrics’ engineering services teams. This unique combination of technology allows Character Lab Research Network to facilitate character development research activities to our partner schools in a convenient and secure online format.

The Project Manager will scope projects for the digital platform, including identifying resources, building timelines, and ensuring project deliverables are provided within scope and budget. In close collaboration with the product management team, they will set deadlines, devise project processes, and provide project status reports.

Key Responsibilities:

• Work with the digital platform team to define project scope and objectives
• Add new features to existing projects
• Develop a detailed project plan to monitor and track progress
• Loop key stakeholders into iteration cycles as needed
• Provide key stakeholders with progress updates
• Manage changes to the project scope
• Escalate issues to the Junior Product Manager when necessary
• Quality assurance testing prior to project completion
• Ensure all projects are delivered on-time and within scope
• Additional responsibilities as assigned

• Bachelor’s degree and experience working with digital products/platforms
• Detailed understanding of project timelines and build cycles
• Ability to work efficiently and identify process improvements
• Excellent interpersonal and communication skills
• Exceptional organizational and project management skills
• Strong attention to detail
• Comfort working with diverse team to rapidly iterate, build, and test features
• Required skills: Project scoping and management, engaging stakeholders throughout the iteration process, quality assurance testing on all project deliverables, build project reports
• Experience working on the Qualtrics digital platform is a plus
• Fierce work ethic and sense of purpose, with the ability to work well as part of a dynamic start-up

• Full health coverage (medical, dental, vision)
• Gym reimbursement
• 403(b) with 4% employer match
• Short and long-term disability insurance; life insurance
• All major holidays and week-long holiday break
• Generous PTO

Character Lab is a nonprofit devoted to advancing the science and practice of character development. We were founded in 2012 by two educators (Dave Levin and Dominic Randolph) and one scientist (Angela Duckworth) who see character development as essential to helping all children thrive.

Our research has shown that success and well-being depend on a multitude of strengths that are organized into three dimensions: interpersonal, intrapersonal, and intellectual. Interpersonal strengths like gratitude and empathy enable caring relationships with other people; intrapersonal strengths like grit and growth mindset enable achievement; and intellectual strengths like curiosity and humor enable a fertile life of the mind.

To advance the science of character development, Character Lab connects leading psychologists with middle and high schools across the country. To advance the practice of character development, Character Lab translates research findings into Playbooks, instructional materials co-created with scientists, educators, and designers.

Our culture is both challenging (we’re never done improving) and supportive (one of our core values is excessive generosity). We are a small team of full-time designers, educators, and scientists (and one dog) under one roof.