Sheltering Arms is seeking to hire a Medicaid Service Coordinator for our Developmental Disabilities Services Dept. The Medicaid Service Coordinator (MSC) will be responsible for working with the individual, family and/or advocate to develop, implement, evaluate, monitor and revise the Individualized Service Plan (ISP), based on the individual’s personal goals, needs, interests, and preferences. Assist administration in maintaining quality improvement. Develop a roster of candidates for placement.

Essential Functions

• Oversee and coordinate clinical issues.
• Screen candidates for placement and develop a waiting list.
• Develop and coordinate the Preliminary Individualized Service Plan (PISP).
• Develop, oversee implementation and maintenance of the Individualized Service Plan (ISP) based on the individual’s personal goals, choices, and outcomes.
• Review, monitor and revise the Individualized Service Plan to reflect the changing needs, choices and preferences of the individual, minimally on a semi-annual basis and more often as requested by the individual, family and/or advocate.
• Forward copies of ISP to all relevant parties in a timely fashion.
• Ensure that all services described in the ISP are delivered in a timely and appropriate manner. Ensure quality service delivery, as well as, regulatory compliance.
• Act as liaison between outside service providers and the individual. Encourage integration, individualization, independence, productivity and individual satisfaction in all community activities.
• Document all contacts and service coordination activities. Prepare monthly service coordinator notes. Ensure documentation is up-to-date, complete, comprehensive, and filed in the individual’s record at all times.
• Assessment of individual’s needs via face-to-face monthly contact and gathers information from collateral sources
• Assist with quality improvement chart reviews.
• Participate in the development of appropriate in-service staff training.
• Attend conferences, in-services, and informational meetings.
• Maintains caseload as assigned by supervisor.
• Record keeping: keeps records up-to-date including case notes, MSC Agreement, Level of Care Eligibility
• Determination (LCED), medical reports and correspondence with collateral’s, notes of phone contacts.
• Maintains training requirements per MSC regulations.
• Other related tasks that may be assigned.

Qualifications

• Bachelor’s Degree in Human Services or related field
• (2) year of experience working with people with a developmental disability
• Participation in OPWDD CORE training curriculum is required within first 3 months of employment.
• Knowledge of community resources.
• Must be familiar with ICF/MR regulations and waiver requirements.
• Ability to relate and interact positively with residents, staff and other providers of service.
• Ability to coordinate.
• Good writing skills.
• Valid NYS State Drivers License preferred.

• Medical, Dental, Vision
• Earned time off
• 403 (b) retirement program

Sheltering Arms strengthens the education, wellbeing, and development of high-need children, adults, and families across the New York metro area. We serve nearly 20,000 people a year from the South Bronx to Far Rockaway. Through compassion, innovation, and partnership, we respond to our community’s greatest needs and enable individuals to reach the greatest heights of their potential.

Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in need. Every role at Sheltering Arms brings with it new opportunities for advancement and development so that team members can achieve their professional goals while helping others reach for theirs.