NADAP’s Health Home Care Coordination program works in partnership with medical and behavioral health providers to align services that promote access to care and enhanced health outcomes for Medicaid recipients with a history or risk of over-utilizing medical and behavioral health services.

Using an integrated medical-behavioral health approach, our team conducts face to face and telephonic outreach, provides assessment, intervention, referral, linkage, monitoring and service planning for individuals with complex medical conditions, severe mental illness, substance abuse and long-term care needs. Care Coordinators work closely with networks of clinical service providers to manage identified needs, stabilize participants and reduce health care costs.

The Outreach and Engagement Specialist conducts telephonic, written and face to face outreach and retention services to coordinate care for Health Home Care Coordination eligible clients. Outreach staff work closely with the Care Coordination team to identify, locate, engage and enroll clients eligible for Health Home services. The Outreach and Engagement specialist assists the team by providing information about community resources that can support client wellness goals.

• Education: High school diploma required
• Excellent interpersonal, organizational, writing and computer skills
• Ability to engage clients and diffuse difficult situations
• Must be able to travel via mass transit within New York City 75% of the time
• Bilingual Spanish, Russian, or Chinese a plus

• We pride ourselves on creating a positive and supportive work environment for our staff. We believe that when staff feel respected and rewarded for their good work, they are more likely to go the extra mile for their clients, improving outcomes and helping the agency grow.
• We also ensure that our staff members can maintain a healthy work-life balance; to this end, new hires start with three weeks of paid vacation and most work schedules are weekdays only.
• When you work for NADAP, you will have a comfortable salary, comprehensive benefits, paid time off and great work/life balance, while feeling rewarded for the work you do and the impact that it has on other people’s lives.
• Our paid leave package is generous and includes 11 paid holidays.

NADAP Inc., founded in 1971, is a private not-for-profit social service organization delivering a range of supportive services to help New Yorkers lead healthy, productive lives.