The Visitation Specialist is responsible for scheduling and supervising visits for infants, toddlers, and children with their families at the Reception Center. Will work closely with ACS to support established visitation plan. The Specialist will ensure that the visiting environment is safe and physically and emotionally secure for children and their families.

Essential Functions:

• Develop a visitation plan for each youth in accordance with ACS directives and any court order by arranging for the family to visit within 24 hours of the child arriving at the Reception Center facility.
• Provide guidance to the family and youth to plan the purpose of the visit. Encourage/plan age appropriate activities to enhance visitation, modeling behavior for parents as needed.
• Provide supervision of visits at the facility and if required in the community or home, protect the safety of all family members and strengthen the parental role in the family.
• Record all progress notes in Connections on a weekly basis.
• Participate in preparing reports as required by ACS, which may include a recommendation for appropriate placement and changes to visitation plan.
• Maintain ongoing contact with ACS regarding visitation.
• Provide carfare or transportation to families with financial hardship or physical disabilities.
• Performs other duties as delegated.

• Bachelor’s Degree- BA or BS in Human Services or Social Work preferred.
• Good verbal and written communicational skills.
• Ability to be a team player and flexible to change and work independently.
• Knowledge of Connections is preferred
• Strong writing skills, including competency with progress note completion
• Valid New York State Driver’s LicenseShould be dependable, flexible and patient
• Capable of handling emergencies, if necessary
• Must be able to travel to the five boroughs
• Must be able to pass required Safe Crisis Management (SCM) training

Medical, Dental, and Vision

Sheltering Arms strengthens the education, wellbeing, and development of high-need children, adults, and families across the New York metro area. We serve nearly 20,000 people a year from the South Bronx to Far Rockaway. Through compassion, innovation, and partnership, we respond to our community’s greatest needs and enable individuals to reach the greatest heights of their potential.

Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in need. Every role at Sheltering Arms brings with it new opportunities for advancement and development so that team members can achieve their professional goals while helping others reach for theirs.