• Supervise team members

• Professionally resolve customer complaints; escalate as appropriate

• Accurately submit work schedules to Manager for approval

• Assist team members with closing sales

• Ensure compliance with Company policy and procedures

• Accurately track inventory receipt and count as appropriate

• Review time sheets for accuracy

• Meet or exceed personal sales goals on a monthly basis

• Courteously welcome customers, offer assistance, assess needs and suggests products

• Responsible for accurately tracking and communicating all activity to Retail Operations

• Perform all other duties as assigned

Performance Measurements:

• Achieve posted store activation goal

• Meet established monthly/weekly personal sales quota/goals

• Customer/client satisfaction based on rejection percentage and substantiated complaints

• High School Diploma or GED required

• Demonstrated long-term excellent sales performance

• Proven record of successful management/leadership

• Excellent communications, presentation, interpersonal and problem-solving skills

• Impeccable integrity and commitment to customer satisfaction

• Ability to multi-task in a fast-paced, team environment

• Ability to work flexible weekends including evenings, weekends and holidays

• Able to work autonomously with excellent time management skills

When you need electricity, Reliant is there for you. Our solid foundation starts with our Fortune 200 parent company, NRG Energy, Inc. Together, we are leading energy innovation and working to simplify and enhance the way you power your home, your business and your life.