The Retail Supervisor is responsible leading a team of retail reps who provide direct consumer engagement of NRG services at retailers in your community. In partnership with NRG, 2020 will train you to uncover consumer needs and overcome objections with a client-focused approach. 2020 trains its teams to be flexible, engaging, and adept at solving problems succeed in any environment.

The Retail Sup not only offers professional development but a career path that starts here, and progresses to District/Market Manager and Regional Manager supported by a leadership training program for those that qualify. Your course is limitless!

Duties and Responsibilities:

• Supervise team members
• Professionally resolve customer complaints; escalate as appropriate
• Accurately submit work schedules to Manager for approval
• Assist team members with closing sales
• Ensure compliance with Company policy and procedures
• Accurately track inventory receipt and count as appropriate
• Review time sheets for accuracy
• Meet or exceed personal sales goals on a monthly basis
• Courteously welcome customers, offer assistance, assess needs and suggests products
• Responsible for accurately tracking and communicating all activity to Retail Operations
• Perform all other duties as assigned

Performance Measurements:

• Achieve posted store activation goal
• Meet established monthly/weekly personal sales quota/goals
• Customer/client satisfaction based on rejection percentage and substantiated complaints

• High School Diploma or GED required
• Demonstrated long-term excellent sales performance
• Proven record of successful management/leadership
• Excellent communications, presentation, interpersonal and problem-solving skills
• Impeccable integrity and commitment to customer satisfaction
• Ability to multi-task in a fast-paced, team environment
• Ability to work flexible weekends including evenings, weekends and holidays
• Able to work autonomously with excellent time management skills

• Great Weekly Pay
• Paid Training
• Apparel and Equipment Provided
• Flexible Schedules
• Benefits and 401K

When you need electricity, Reliant is there for you. Our solid foundation starts with our Fortune 200 parent company, NRG Energy, Inc. Together, we are leading energy innovation and working to simplify and enhance the way you power your home, your business and your life.