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Business Operations Analyst Internship


Business Operations Analyst Internship
New York, NY
Philadelphia, PA
Internship Paid


We are looking for current college students or a recent graduates to participate in our Business Operations Internship Program this summer. This is our second year running the program.

The ideal candidate is a rising junior, senior or recent college graduate (mature beyond their years) with a keen digital savvy, an abiding interest in a career in media and technology, and a curiosity about the strategy and business operations side of these sectors.

Interns will work directly with a senior lead in one of the following core functions: sales, marketing, client services, finance/operations, and product. 90% of their time is spent in their assigned function while the remaining time is spent in skills development seminars with Piano staff (e.g., design, quantitative analysis, presentation-building) and in intern-led seminars on their respective functions.

A selection of intern tasks in the different functions includes:

  • Sales: craft and manage an email marketing campaign
  • Marketing: design, gather data, and factcheck an infographic for Traffic magazine
  • Client Services: analyze on-site behavioral data for a client and deliver in a business review
  • Finance/Operations: develop weekly KPI operational reports for all functions
  • Product: conduct a demo of a new feature/release for sales/marketing team


  • Demonstrated progress towards a BA/BS degree
  • Interpersonal skills and presence
  • Analytical thinking & pattern recognition
  • Positive attitude & problem-solving orientation
  • Solid organizational & prioritization skills
  • Knowledge of productivity tools: MS Office, Apple, and Google docs/sheets
  • Familiarity with web server client communications and/or experience in a computer science class are nice to haves

About Us

Piano is a fast growing enterprise SaaS company headquartered in New York City, with offices in Philadelphia, Los Angeles, Bratislava, and Izhevsk. Piano provides enterprise software to leading media companies. The software enables our clients to create customized on-site experiences for users, restrict and sell access to content online and analyze end user behavior on site in order to maximize value.

Fun Fact

We are located at 1 World Trade Center.

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