"Dow Jones internships are currently planned for in person this Summer 2022, however, the ever-changing landscape may require adjustments toward hybrid or fully remote models."
Application deadline: January 31, 2022. We encourage you to submit your application as soon as you can as internship applications are reviewed on a rolling basis.
The Customer Intelligence team is responsible for helping grow the Dow Jones portfolio of brands by delivering best-in-class intelligence and insights. We do this by conducting research into our customers and prospects, and their relationship with our brands, products, and content. We use a variety of methodologies, including (but not limited to): surveys, focus groups, interviews, ethnography, co-creation and UX testing. The team acts as a customer advocate and expert in a trusted advisor capacity to our business partners, and works on various projects across the brand portfolio: The Wall Street Journal, Barron’s, MarketWatch, Factiva, etc. and across all parts of the business from the Newsrooms to Marketing, Sales, Technology, Product, Finance, Data, and Customer Service. Our mission is to effectively shape and answer the big questions facing Dow Jones to the mutual benefit of our customers and the business. We do this by representing the voice of the customer at senior leadership level to ensure that customer intelligence is at the heart of decision-making at Dow Jones.
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Application Requirements: Please apply with your resume and cover letter explaining your interest in the internship and your fit with the role.
Dow Jones , Making Careers Newsworthy
Starting out as a niche news agency in an obscure Wall Street basement, Dow Jones has become a worldwide news and information powerhouse, with prestigious brands including our flagship Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News and other great products. World-class journalism lies at the core of our growing news-derived data capabilities, driven by innovation in AI and machine learning. We understand that the better the provenance of information, the greater the opportunity.