POSITION OVERVIEW: Chiquita is currently seeking a Credit and Collections Specialist to join the Treasury/Billing team. We are searching for a highly motivated individual with strong attention to detail to support the Credit and Collection department in performing accounts receivable and deduction collections tasks. The Credit and Collections Specialist role entails assisting and collaborating with the Treasury/Billing department on various accounts receivable functions, including credits, deductions, reporting, collections, and other assigned responsibilities.
JOB RESPONSIBILITIES:
Monitor customer accounts for outstanding balances and follow up on overdue payments on a weekly basis.
Investigate and reconcile any billing discrepancies, past due disputes and/or damages claims through communication with customers, billing, sales partners and Banana Quality in a timely manner.
Keep reports current with ongoing available information and review credit limits when appropriate.
Manage the release of credit holds each day due to over limit and past due situations.
Provide prompt reporting on deduction trends and provide support to the Billing Team members.
Generate and distribute account statements upon customer’s request.
Obtain proof of delivery receipt by contacting carriers and internal distribution centers.
Prepare and analyze accounts receivable aging reports to identify delinquent accounts and changes in payment trends and communicate it to the Credit and Collections Manager.
Perform regular reconciliations of accounts receivable records to ensure accuracy.
Send and receive invoice copies and distribute as needed for payment requests.
Conduct collection activities with customers through various forms of communication in the effort to collect past due accounts receivables and deduction balances.
Assist with ad-hoc tasks as assigned.
REQUIREMENTS:
Associates degree required.
Minimum of 3 years accounts receivable and deduction experience, as well as basic understanding of accounting systems, internal controls, process flows, and general accounting
Proficient in using accounting software and MS Office applications, particularly Excel.
Excellent attention to detail and accuracy.
JOB ENVIRONMENT:
Most work is performed in a temperature-controlled office environment.
Incumbent may sit for long periods of time at desk or computer terminal.
Incumbent may use calculators, keyboards, telephone, and other office equipment during normal workday.
Stooping, bending, twisting, and reaching may be required in completion of job duties.
This position requires satisfactory passing of a drug test in accordance with Florida Statute § 440.102.