Facility Services Manager

City Wide is seeking account managers to be the day to day, one point of contact for the commercial properties where we provide services.

As a City Wide Facilities Services Manager, you will:

Serve as focal point of contact with clients and perform inspections on all accounts on a scheduled basis to ensure work performed satisfies company and client quality standards;

Manage, expand, and diversify client relationships with an eye toward potential add-on sales opportunities;

Train/develop your Night Manager(s) how to work with employees, Service Providers, and crew members to meet/exceed client expectations;

Implement company policies and procedures associated with client service levels.

City Wide is a privately held company that emphasizes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun.

Preferred Qualifications:

Provides excellent customer service and builds strong client relationships

Solves problems proactively

Desires to learn and grow professionally

Works independently

Communicates in a professional, direct style

Brings previous service industry experience

Requirements:

5 years of operations, sales, or customer service experience

Previous management experience

Undergraduate Degree (Business or related field) is preferred