City Wide Franchise is currently looking for a high-performing leader to join our team as our Business Performance Coach (BPC). Do you have a natural ability to develop positive, professional relationships, while also influencing a business' growth?
Our BPCs are regarded as our franchise owners’ “First Choice” when it comes to their business — supporting all operational areas including business planning, P&L management, B2B sales strategy, marketing and human resources. BPCs help owners achieve lifestyle, equity, and income goals provided by City Wide’s unique business model.
Our franchisees operate high-performing businesses ranging up to $17M in revenues, collectively generating 20% year-over-year revenues in our proven B2B business model. City Wide has a very exciting goal of becoming $1B franchise system by 2026, and ultimately breaking into the Top 100 franchise brands worldwide.
Our BPCs are front-facing with our franchisees, live City Wide values every day, drive our brand standards through influence, enjoy traveling, and working with other City Wide department teams.
If you have similar experiences, are up to the challenge of having an integral role in the overall growth of an exciting franchise network, we want to talk!
What You Will Do:
Support 15-20 City Wide franchisees throughout the U.S. and Canada by coaching and training franchise owners in all aspects of our business.
Model our vision of being “First Choice” by fostering a positive, proactive, and professional relationship with franchisee owners and their team.
Maintain a productive schedule of in-person visits and phone calls with franchise owners.
Support franchisee revenue growth and profitability, by increasing $1M in sales per year.
Support and influence franchise owners to follow City Wide’s brand and operational standards.
Coach and mentor franchise owners on City Wide’s growth initiatives and new business development opportunities.
Work with franchise owners to develop their workforce and maintain appropriate staffing through their growth cycle.
Consult with franchise owners to understand the health of their business through financial statements, budgeting and accounts receivable management.
Teach franchise owners how to create an environment that people can thrive in, embrace accountability, high performance and encompasses City Wide’s culture.
Facilitate franchise performance groups, new franchisee training, and other group presentations (regional, and local trainings).
Support and promote new business initiatives, programs, and products to ensure consistent operational execution.
Work collaboratively with Home Office departments to develop a business/operational plan that includes specific goals with and support needed.
Utilize business reports, analyze results and work with the franchise owners to address short and long term business opportunities.
Travel up to 60% of time (with overnight stays) to assigned franchise locations.
What You Will Bring:
A Business degree is required.
5+ years in a senior operations role, in a multi-unit franchise model highly preferred.
Clear understanding of financial drivers of business operations, including profit and loss management, market conditions, competitive landscape, and trends.
Act with integrity, honesty, and behaviors that promote the culture and values of City Wide.
Highly skilled communicator – both written and verbal; including formal presentations.
Ability to lead, influence, and maintain effective relationships.
The ability to learn technology initiatives and cascade this knowledge to others.
Proficient in Microsoft Office-Word, Excel, Power Point and knowledge of CRM type database.
Benefits:
Highly compensation package comprised of a base salary and bonus structure.
401k with company match
Medical, dental, vision
Paid Time Off
Paid Holidays
City Wide is an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.