The Data Coordinator position provides assistance and support for the business operation. The position interacts with customers seeking assistance, requiring support over the phone or in person, and maintaining the appropriate content in the database. TASKS * Handles complex functions and transactions that require accurate data management of confidential customer records * Conducts data analysis to validate data in spreadsheets and database applications * Prepares spreadsheets and assists in compiling and tabulating statistical data * Evaluates and implements solutions pertaining to sensitive customer situations * Prepares letters from notes, handwritten material or transcriptions using correct and professional form and format * Processes various forms and responds to customer inquiries * Operates a telephone console, answering inquiries, taking messages, and/or directing calls appropriately * Handles routine printing, copying, distribution and filing of documentations and materials REQUIREMENTS * Must be able to analyze and solve problems * Must have strong initiative and attention to detail * Must be punctual and adhere to a work schedule * Must have excellent communication skills * Conducts business in a professional manner * Ability to independently organize, prioritize and manage time for assigned tasks * Must be able to manage and protect confidential information * Three years of advanced experience with Microsoft applications including Word, Excel, Outlook, Access and Windows * Three years of experience with database record management * High School diploma (college preferred) OFFICE ENVIRONMENT * Typical physical demands involved in an office environment * Ability to work on a computer up to 8 hours a day * Sit or Stand for long periods of time * Lift up to 25 pounds * Hours of operation: Monday - Friday 8:00 am - 4:30 pm NOTE : This job description is not intended to be construed as an exhaustive list of tasks, responsibilities or requirements for the position. This position may change or assume additional duties at any time to meet the business needs.