Application Analyst-DELMIA Apriso Position ID: req11156 Sector: Major Appliances North America Functional Area: IT Location: Charlotte Office, 10200 David Taylor Dr, Charlotte, NORTH CAROLINA 28262-2373 USA Number of Openings: 1 Employment Type: Full-Time POSITION DESCRIPTION: You will be primarily responsible for the technical support, configuration of enhancements and delivery of DELMIA Apriso solutions for our North America factories. You will work closely with internal clients and demonstrate functional and technical knowledge to address customers business needs. In particular, you will: ESSENTIAL DUTIES AND RESPONSIBILITIES Support DELMIA Apriso platform including technical and functional aspects. Configure DELMIA Aprisos software; including process authoring, development testing of configured extensions. Configure required interfaces to integrate external systems and hardware. Work closely with OPC Support analyst to address Machine Integrator issues and delivery of enhancements. Work closely with business and other technical teams in the resolution of issues and delivery of enhancements. Reproduce and resolve incidents reported by the customers. Be part of the On-call rotation and off-hours incident resolution. Regular reporting of working progress. Support Application testing activities as a result of the server, operating system, and application upgrades. Follow and/or facilitate Incident management processes as well as Change management processes. POSITION REQUIREMENTS: Bachelor/Master's degree in the related field, preferably in Computer Science/Engineering Minimum 3 years of experience in configuration and support of DELMIA Apriso or similar Manufacturing Execution System (MES) software PREFERRED QUALIFICATIONS Global software implementation and process management Proven experience with on-site manufacturing and logistics execution software implementations Demonstrate good interpersonal and communication skills Knowledge of manufacturing processes and equipment SQL skills proved in practice on MS SQL Basic skills in administering MS Windows Server environments Skilled in software development (objective programming in .Net) Knowledge of WEB Server/Browser technologies (HTML, CSS, JavaScript, ASP.Net) Strong analytical skills. Strong customer orientation. REQUIRED LANGUAGES: English COMPANY DESCRIPTION About Electrolux Electrolux shapes living for the better by reinventing taste, care and wellbeing experiences, making life more enjoyable and sustainable for millions of people. As a leading global appliance company, we place the consumer at the heart of everything we do. Through our brands, including Electrolux, AEG, Anova, Frigidaire, Westinghouse and Zanussi, we sell more than 60 million household and professional products in more than 150 markets every year. In 2016 Electrolux had sales of $14.1 billion ($5 billion in North America) and employed 55,000 people around the world. For more information go to www.electroluxgroup.com.