Job Description
Elements Massage - South Mesa are looking for an outgoing, energetic, SALES-ORIENTED individual to join our growing team! Our customers will be your #1 priority! $ base plus UNLIMITED BONUS/COMMISSION. Must have flexible availability and able to work both weekends and evening shifts.
AT ELEMENTS ,we believe in creating an outstanding customer experience -- from the moment the client calls to book an appointment until they leave our studio! You are the face of our company -- so you must embrace the essential healing aspects of our offering and the culture in our studio!
JOB DESCRIPTION: You would be directly responsible for membership sales and building relationships with our clientele, over the phone and in our lobby. A great salesperson knows that people buy from people that they like so you must be comfortable standing and greeting each client and carrying on conversations while sitting with them in our lobby.
Consistently follows all steps in our proven sales process to successfully sell Wellness plans, resulting in a conversion rate of 40% or higher.
Selling Gift Cards
Upgrading - longer sessions, aromatherapy or hot stone.
Answering phones professionally and converting phone calls into appointments.
Accurate scheduling and completing the retail sales process.
Addressing emergency scheduling issues quickly and professionally.
Addressing client requests and disputes professionally and efficiently.
Facilities management, including but not limited to, hourly studio checks to ensure massage rooms and restrooms are clean and properly stocked.
Maintain leadership in the studio while management is not there.
MUST HAVES:
BENEFITS: