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IT Support Engineer

Elevation Church

IT Support Engineer

Matthews, NC
Full Time
Paid
  • Responsibilities

    As an IT Support Engineer, you'll work with a team to support, monitor, and maintain the computer systems and networks of Elevation Church.

    RESPONSIBILITIES

    • You'll help to configure computers, accounts, and other equipment for new staff members.
    • You'll train staff members on computer-related best practices as needed.
    • You'll serve to repair and troubleshoot computer hardware and software issues for staff and campuses.
    • You'll help to manage and maintain inventory of all computer assets across campuses, central offices, and storage facilities.
    • You'll work closely with other members of the team to implement new technology systems and processes to better serve our staff and advance the Church.

    MUST-HAVES

    • Technical experience, with a focus in Computer Science or other relevant fields.
    • Experience working within MacOS.
    • Impeccable attention to detail.
    • Ability to communicate with the highest level of customer service and accuracy.
    • Ability to teach as you solve issues for the staff members you support.
    • Love working on a team as much as you love working with technical equipment.

    NICE-TO-HAVES

    • Experience with working for a church or non-profit.
    • Undergraduate degree in Computer Science or equivalent.
    • Industry-standard certifications.
    • Experience working with mobile device managers such as JAMF.
    • Experience with Active Directory.

    ABOUT ELEVATION CHURCH

    Elevation Church exists so that people far from God will be raised to life in Christ. Founded and led by Pastor Steven Furtick in Charlotte, NC, Elevation Church has multiple physical locations throughout the U.S. and Canada, as well as a thriving online community. We are a church fueled by great faith and we've seen God do things that only He can do - thousands of lives changed, marriages restored, families healed, and spirits renewed.

    Our Vision Statement: See what God can do through you.

    Our Code:

    1. Jesus is the center.

    It's about: Integrated Priorities.

    2. We believe big and start small.

    It's about: Active Faith.

    3. We honor one another to glorify God.

    It's about: Valuing People.

    4. We are contributors, not consumers.

    It's about: Taking Action.

    5. We think inside the box.

    It's about: Embracing Limitation.

    6. We can do more by doing less.

    It's about: Focused Excellence.

    7. We don't maintain, we multiply.

    It's about: Ongoing Growth.

    8. We eat the fish and leave the bones.

    It's about: Teachable Attitudes.

    9. We want to be known for what we are for.

    It's about: Promoting Unity.

    10. We will not take this for granted.

    It's about: Expressing Gratitude.

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